customer
Clear and easy
What else is needed, clear instructions and easy setup.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
What else is needed, clear instructions and easy setup.
Oscar V.
Quick response and delivery
customer
We paid for the annual membership and it doesn't even work. My vet tried to send a test message to me to pretend the pest was lost and I have yet to hear that message....
Response from PetkeyNov 2, 2021
We did receive the test message from your vet and immediately replied to them to let them know we got the test. They replied with questions on how the system would work if it was a real emergency and we have a thread of conversation going back and forth with your vet. Since it was indicated as a test from the vet we did not want to alarm you by sending you a message that your pet had been found. We apologize for any confusion. If we were to receive a found notification that was not indicated to be a test you definitely would be informed of that notice right away.
DONNA N.
I was not told of the $45.00 activation fee after I had already paid for the chip itself.
Wendy H.
Payment was actually for a different organization and when I asked for my money back I was contacted Coralee and after discussing my avenues to take we decided that I would take the life time matter. She was helpful, I just need to order a tag showing the new company is petkey!
customer
My cat is gone. No way to get her back. This chip is useless
Response from PetkeyNov 1, 2021
Don't lose hope. She will hopefully end up at a scanning station soon and we will alert you right away when that happens. In the meantime, we will continue to get the word out by spreading her alert around the area she was last seen.
customer
Registration was easy and quick.
customer
Knowing that I can reach out to PetKey should my pet get lost is a great comfort. Registration was easy and my pet is covered for life.