Emily
Easy to do, tags need improvement
Easy to do. The tags are a bit hard to read.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing5,824 approved reviews, newest moderated first
Emily
Easy to do. The tags are a bit hard to read.
Judy T.
Had to replace our dogs collar tag. Thank you
customer
I have no complaints with my first dog. Thankfully nothing has happened. But after signing up my new puppy, and receiving tags with a stranger’s name and phone number on them as an emergency contact, I wonder just how careful they are with registering new dogs. I plan to call them.
Response from PetkeyDec 27, 2018
Hello, We are going to follow up with you directly as our records indicate that our toll free number is listed as your emergency contact but if you would like it to be someone else we can definitely update that for you.We want to be sure it is exactly how you want it so we are going to issue you a new set for both dogs as soon as we can confirm that with you. Thank You.
Sury N.
Excellent service.
customer
They had my order wrong and still had to call them 2 other times
Response from PetkeyDec 20, 2018
Hello, We are sorry to hear you were not happy with something. I don't see any notes regarding anything that was incorrect with your order so I am going to follow up with you directly to ensure there isn't anything else we can do.
customer
My dog cracked the name tag in half within 2 weeks of getting it
Response from PetkeyDec 19, 2018
Hello, I see that you opted for one of the wooden tags. They are usually quite durable so I apologize for that but I am going to send him one of our metal and silicone tags as well so he can be fully protected.
T. L. W.
Although we keep our "hearing ear" dog close most of the time, when we stay at our farm, she runs free. It is reassuring to know there is a secure back-up should she wander off. We trust PetKey based on the recommendations of our vet and numerous friends who have the same service.
customer
My kitten’s tag is perfect with his new info on it since I adopted him!