Cindy K.
These people were great
These people were terrific. They explained everything and gave options. ! Thank you
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cindy K.
These people were terrific. They explained everything and gave options. ! Thank you
Timothy
i was unpleasantly surprised with a bill for the microchip service, although i understand charging for it, a letter of advisory would have been appreciated, ...Timothy
Response from PetkeyMar 11, 2019
You should have received an email confirmation 14 days prior, I will follow up with you directly.
Margaret Z.
Excellent customer service!
Michelle
Good job......
Leave B.
I had a microchip inserted at my Vet. I was shocked to discover it was through a company I had never heard of and he charged double than anywhere else. Then I go to this company to register the microchip and discover they want a lot of money to do register. I have microchip companies on my other dogs who are much less money to register. I would not have had this done had I known. I would have gone elsewhere. Too costly.
Response from PetkeyMar 8, 2019
We will follow up with you directly to make sure you are set up with the correct registration package. Our microchip registration is very affordable.
Billie Jo A.
After logging in to Petkey and reading about all the protection I get for my dog I was happy that I had decided to have my puppy, Echo, tagged/chipped. Echo is my baby and is very important to me. When it comes to him, his safety and well being is what matters most to me. Petkey will help keep my "baby" safe.
Annarose C.
This review is for TODAY March 6th 2019. My name is Annarose Curley and I am VERY upset about my experience . I called to let Petkey know that my dog Sasha passed away. The response I received from the representative was "ok I will update the system"and hung up. REALLY??? Not even to PRETEND you are sorry for the passing of my pet. Terrible customer service. No empathy at all.i am horrified. These pets are our children.
Response from PetkeyMar 7, 2019
We truly are so sorry to hear about Sasha. As pet parents ourselves many of have unfortunately had to experience the lost of a fur baby and understand how hard that can be. Thank you for sharing this feedback so we can address this with the representative you spoke with.
Mary B.
I haven’t had to use the system, but I have peace of mind knowing that my dogs are chipped and registered with PetKey.