PetkeyReviews of petkey.org

4.55,824 reviews
Pet Stores

Petkey

About Petkey

Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.

Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: petkey.org
Website: petkey.org
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Petkey reviews

5,824 approved reviews, newest moderated first

Tara
May 24, 2019
very nice and fast services
Very polite lady I talk to
Marge M.
May 23, 2019
Marge’sTarzan
I have peace of mind with my baby having a micro chip.
customer. C.
May 23, 2019
They reached out to me with info I didn’t have and needed!
Excellent-they even reached out to me while I was trying to find out the chip info on our new kitten. Excellent customer service!
Lynn S.
May 23, 2019
WRONG PHONE NUMBER ON PET TAG
I did renew and also purchased a pet tag. When it arrived it had the wrong phone number. I did email you and you also called me, but as I work I did not get to talk to anyone. I called you back but am still waiting for a answer, therefore I had to give you a bad review. This tag is no good to me after I did purchase a tag.
Response from PetkeyMay 23, 2019
Your first tag was made using the phone number you entered online when registering your pet but after receiving an email from you that it was not the correct number we did correct the number for you and resend you a new tag on 5/7/19 at no charge. Our records indicate that this new replacement tag was already delivered to you on 5/13/19. We will follow up with you again to make sure you received it.
Happy C.
May 23, 2019
Friendly representative and helpful
Friendly representative and helpful
M.Torres
May 23, 2019
Don't recommend
Ordered on May 10 and still haven't received my order... today is the 22nd!!! Can't get any tracking info because it's coming from China... WILL NOT ORDER FROM THEM AGAIN!
Response from PetkeyMay 23, 2019
You must have us confused with a different company. We are the microchip registry for your pup. You registered him online on 4/16/19 but there isn't anything that would arrive by mail for that and we don't have any products that would be coming from China. Please update your review to reflect your experience with our services.
Carla A.
May 22, 2019
Fast service. Knowledge of products
Fast service
customer
May 21, 2019
So far so good..
So far so good... but not much to tell as we just set up the service for Ellwood.

PetkeyReviews of petkey.org

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very nice and fast services

Marge’sTarzan

They reached out to me with info I didn’t have and needed!

WRONG PHONE NUMBER ON PET TAG

Friendly representative and helpful

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Fast service. Knowledge of products

So far so good..

About Petkey

About these reviews

More in Pet Stores

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Petkey reviews

very nice and fast services

Marge’sTarzan

They reached out to me with info I didn’t have and needed!

WRONG PHONE NUMBER ON PET TAG

Friendly representative and helpful

Don't recommend

Fast service. Knowledge of products

So far so good..