Rosana R.
Excelent experience
Excelent experience
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rosana R.
Excelent experience
customer
Enjoyed the information the specialist provided and felt lifetime registration of pet was priced well.
BETTY
Easy to register my pet.
Libby
Fairly easy to use but I’m old and not really articulate in the ways of the internet
susan G.
I like that it helps me find my dog but......I feel they should provide a tag at no cost for the dog to where.
customer
Amazing people very helpful
Rhonda C.
I thought the harness was great. But I feel the tags are misrepresented. I was under the understanding that the were heavy duty tag. What comes is a tag that is printed on and nothing engraved into the tag. It was so lightweight and it could rub off if you tried to on purpose. I tried to get a refund and was not allowed even Though it was misrepresented. And it does scratch off on the edges it was already. Still would not refund on the tag. As my 19 year old daughter even said it best. She said you would not let me get the tag She wanted because I had one on the way. She said as she opened the mail “what is this flimsy.piece of crap? So not high quality.” She went on to say “I could have bought the one I wanted, got a better price and better quality.”
Response from PetkeyOct 8, 2019
The tag has been designed to be lightweight intentionally to put the least amount of burden on your pet's neck as well as minimize the clinking noise when a pet wears more then one ID tag. The printing should not wear. In fact we made the switch to the printing to make the tags more legible and prevent wear as lasered and engraved tags will wear off eventually. If you ever have any issues with your pet's ID tag please let us know and we will replace it. We do offer 100% satisfaction as well. We don't show that you requested a refund on your tag but if you really are not satisfied with it then please let us know.
Liz
The individual who helped me was very knowledgeable very polite very professional and I got the tag and information in the mail when he said I would get it I would recommend pet key to friends.