Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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DONNA B S.
Very impressed with their very fast service of replacing their pet tag I have on my dogs collar. I pray I never need their services but the tag gives them 1st info that my dog is micr-chipped ad gives you her name pet ID number my phone number. My 1st tag wore out so her name tag with her name and our phone number rubed off. My Vet was the one who chose to use this brand for my Brittany Spaniel.
customer
Helpful person.
customer
Easy to use. Easy to setup.
customer
I just wish I would have done it earlier.
Vickie
I had a false alarm. My puppy got into the laundry room and fell asleep by the dryer but I thought he had gotten out of the back yard and was in a panic by the time I made the phone call. The person on the phone was awesome. The puppy woke up and was barking just after I had explained what I thought was going on. So she was on the phone with me when I found him. She was very sportive. I was not calm or collected so I appreciated that she was.
customer
Cant get into my account
Response from PetkeyDec 2, 2019
We are sorry to hear that you are having difficulty with your account. You've been sent an email with a password reset. If you are still unable to access your account, please call us at 866-699-3463 and one of our call center reps will be happy to help!
Michael I.
When I placed an order I realized that I made a mistake. I called customer service and they corrected it. The person (A Female) was so polite. She corrected my order and she was(again) so friendly, courteous and polite. It's hard to find people these who are like the person that I described. I wish that everyone that I speak to on a regular basis was as kind as this person.
customer
The website was very user friendly. I like the look of the ID tags we received as well. I felt like after I completed all the information my pets will be found soon should they ever get lost.
