Thanks for the Q.
They were efficient
They were efficient, polite, and answered every question

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Thanks for the Q.
They were efficient, polite, and answered every question
MELISSA L.
They’re ok and prices are good but after my 1st order I’m going back to Chewy. I ordered 4 bags of food and now my dog is refusing to eat it after finishing the 1st bag, with Chewy they would have refunded me no questions asked. With PetFlow I had to call customer service to get my autoship cancelled, I couldn’t even do it easily online.
SANDI N.
Always prompt and in stock.
Rajesh
Great customer service who understood my concern & ga d a great solution.
Mike S.
Very well done, always on time.
Kathleen B.
I am fed up with constant ad bombardment from Chewy so I looked for alternatives on the internet. I make my own decisions and do not appreciate being hounded. Chewy website has gotten too confusing, too many products and too many repeats. I am satisfied so far with your site, but not too happy with the tracking. The minute you transferred it to fedex the ball got dropped and I had to just wonder when it would arrive. That happens a lot with fedex. I will continue to order but I am on a fixed income and order when I can afford to not when you have a promotion. Please take that into consideration with your promotional advertising.
Kathleen E.
The cases of Science Diet Hairball Formula 2.9 oz cans arrived on time and at a comparable price. I have been unable to find these at any of the local big box pet stores in Cincinnati. So glad I found your company on line. Many thanks. Kathleen E
Ms. Allie L.
Easy to order from, friendly customer service and super fast shipping! WIll definitely use again!