PetflowReviews of petflow.com

Great service! Easy to use, timely delivery, no issues at all.

still waiting for my complete shipment 16 days after ordering, FeDEX is NOT a good shipper.. They are not competent, FEDEX should be reimbursing me for a refund at least in part for screwing this up so bad... Love PETFLOW, never had this issue..

Good price and efficient shipping.

It amazes me that a product that originates in NJ and must be delivered in NY must make a journey through Virginia and Missouri and Illinois before it arrives at its final destination!!!Thought the shortest distance between two points was a straight line!! The logistics defies reason. Someone is definitely loosing money on shipping not to mention time in transport!!

When I sent a text msg to customer center about my shipping status, the operator checked very quickly and told me the details. My prescription was something wrong, so I sent new one to him/her by text msg, then he/she transferred the new prescription to another team. I really appreciated!

Poor communication with no updates on back ordered product. All inquiries were initiated by me. Still have no clue when it will ship.

Had a slight issue with an order that was damaged when I received it. Customer service was extremely responsive and helpful. A replacement was shipped immediately. Will definitely be ordering from them again.

Canned dogfood that was ordered was sent from another warehouse and has been stuck in transit for a long time. I find this unacceptable when other competitors can get orders to customers in a much more expedient manner.