PetflowReviews of petflow.com

I bought the august 31st haven't even received any email with shipping, last time i talked to them haven't shipped yet, last time i called didn't even answer.

I think you are all fantastic A+++++

I placed an order. About 6 days go by and I realize I hadn’t gotten a shipping confirmation number. I called and representative said ….. oh….. did no one reach out to you? No, they didn’t! Long story short- nothing happened- except they held onto my money. I canceled the order. Now I’m waiting on a refund!

I placed my order a few days ago. I then had to get a prescription from the vet and mail it... mail it, not fax it or email it but mail it. I have yet to get notice that my dog treats have been mailed and it had been days. My dog has IBD and these are the only treats she can have so I'm anxious to get them.

Communication with PetFlow staff was exceptional and professional. I truly believe the staff was interested in helping me with the prescription from my vet for the product and clarification expedited the process well.

Great communication

Super prompt service which included PetFlow needing to verify a new prescription with my veterinarian. Fast shipping, too! Much appreciated!

PetFlow website had Hills Y-D canned cat food available. I ordered a case. They sent me a confirmation & then contacted my vet for the required prescription. After receiving it & checking their inventory & then with their distributor, notified me they don’t have it. Wouldn’t it make more sense to initially check that the product is available. I stopped searching once PetFlow said they had it.