PetflowReviews of petflow.com

Always a great experience with Petflow. Product is of great quality and ships fast. Only place I can find these ears in bulk.

First time using Petflow and I’m happy with the service. I now have autoship with them. Used Chewy autoship in the past but their service has become unreliable in past few months. Petflow was able to supply prescription food that was out of stock at Chewy.

Our items were shipped quickly!

Timely and accurate delivery

Products and pricing are wonderful. Shipping is slow compared to Chewy. That’s the only downfall.

Orders are not packed properly and arrive dented. This is not the first time. Customer service did in fact send me a new Oder.

It was entirely on me to send a prescription, the order was sat on for weeks, and eventually was cancelled without me asking for it. Now your site shows it’s out of stock. Just literally the worst order I’ve tried to place for prescription food - for which my cat has had to go without because I kept trying to actually get my damn order filled. Jfc.

After receiving an email requesting I contact my vet to facilitate getting required prescription for my dog, my vet had received no such request. I called customer service requesting another prescription be submitted. I was treated with arrogance, disrespect and unprofessional behavior. I canceled my order and will never, ever us your company again.