PetflowReviews of petflow.com

I believe your website was corrupted and my account breached leading to several orders that I did not authorize. There was faulty Information shown (for example the website showed order # xzy123 was just placed “today”, but when I asked your rep about that order number he told me that was an order number from years ago. Again convinced your website is at fault I asked him to consider more than just me changing my password etc and he was disinterested in the beneficial info I was providing him. He cared less about the good of your company but got snotty on the phone as I repeatedly asked him to take an interest. And when I asked to speak to his manager he told me he would have someone call me. I cant imagine ordering from Petflow in the future.

Good food, Cheap, Easy

I placed a subscription order for prescription food for my pet. PetFlow claimed they had it in Stock. I was wondering where my order was so I logged into my account to find that the order was canceled because they did not have it in Stock. The did not cancel my auto-shipment, just my order. I had to call them to cancel my auto-shipment. They also gave me a welcome coupon. I would have had free shipment but my welcome coupon disqualified me for for free shipping. What good was the coupon? I am not thrilled with PetFlow and will not use them.

Website advertised canned y/d thyroid cat food so we ordered a case. After a week we were told it wasn’t available, which left us scrambling for thyroid food for our cat.

I gave you a top score because we ordered food from you guys all the time this time I didn’t get any emails I looked in my junk folder there was nothing there I had to call twice to figure out what was going on I hope you can improve this process

Have enjoyed using this site to help take care of our for babies… Great selection… Decent prices…delivery on time

Our girls love the Dreambone peanut butter sticks and they are always out or extra expensive on other sites. This price is great!

I had a good experience with this company. I ordered my dogs food and received a great price. Order arrived in the time frame and condition expected. I will be reordering as needed. Thank you!