ALEXANDRA P.
Delivery of the product was sloppy.
Delivery of the product was sloppy. It was raining and the box was left outside where there is a dry place available.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
ALEXANDRA P.
Delivery of the product was sloppy. It was raining and the box was left outside where there is a dry place available.
Frederic S.
My only complaint is that the bags of dogfood were not packed properly. Instead of the big 40 pound bag being in the usual big boxes that it usually arrives in, the 40 pound bag was crammed into the same size box as the 26 pound bag, with the result that the box arrived in damaged condition and had been taped up along the way. I was quite surprised that it the bag and not burst. Please make sure that your shipping department does not do that again.
hofty
The best prices ,in stock merchandise and quick shipping. Would use them again.
Kimberley L.
Dog food showed up moldy
BRENDA M.
PetFlow carries Fromm healthy weight for senior dogs. Bandit loves it. Bandit's favorite is treat is the 12inch pizzle chews. He has to have them
HMa
My order was cancelled without any notification. It was a sizeable order on a brand new account but not providing notification was both inconvenient and has left me scrambling. The prices will result in me trying to order from petflow again but the experienced service to date has not been ideal.
Siameez
I appreciate the discount and sales offered to your large selection of product. My items arrive carefully packed and I have yet to receive one dented can or damaged item. Keep doing what your doing.
STEVEN G.
Stop accepting orders for items you do not have in stock. This has happened twice now.