PetflowReviews of petflow.com

PetFlow is great! I place my order within 4 days I have dog food. Sooo convenient to have it shipped right to your door. I’ve been doing business with them now for 2 years and will continue.

If I could give it zero I would. They never contacted the vet, despite giving them fax, phone and email and contacting them on multiple occasions. I have a prescription for the same dog food, but I tried ordering snacks. I have a prescription for the dog food. It works for snacks as well according to my vet, Petsmart and Chewy.com. Still if you require a separate authorization, get in touch with my vet. I have no trouble reaching mathematician. After 10 days, still no authorization.

Fast Shipping and Good Prices for hard to find dog food!

I ordered some thing and the order was approved, by the vet because it was a prescription. Then I found out five days later that the order was not being fulfilled because it was out of stock. It seems as if the company should know what it has and doesn’t have in stock before it accepts an order.

Have spoken to 5 people to get an order of dry dog food on auto ship to no avail. Process started late Aug, with everyone saying it would ship asap. I still do not have it. I don’t understand what the problem is.

My cat needs prescription Hills y/d. After going thru the verification process & stopping my search I was told you couldn't source it. Wasted time waiting. I was informed after the fact, wish I had known in the beginning.

I’ve been using Petflow for quite a while now and have had nothing but positive experiences! Generally, I receive my order in about four days or less.

Ordered on 09/14, received 09/19 via FedEx. The box it came in was trashed, more than likely from shipping and handling. I would suggest using sturdier or reinforced boxes but that probably would add more cost. One of the bags was leaking food. It seems the bag was not sealed properly at the factory. Fortunately, only a few bits came out of the bag but the freshness of the food is suspect since I don't know how long the bag had been open. The packaging is on PetFlow, the open bag is on NutriSource.