PetflowReviews of petflow.com

Great service Had the product I needed. Shipped and received in very reasonable time. I will shop with Petflow again.

Two orders placed at different times, showed in stock. Gave all my billing info, got confirmation of order. A week later got an email "order canceled" due to no stock. My cat needed this food ASAP & was quite disappointed that it took a week to notify me. TWO TIMES they did this. I will not count on PetFlow again, instead I will shop elsewhere.

As usual many of the cans were dented in shipping, I assume. Makes it difficult to stack and store. May not order again.

I had a issue with my picky cat. He would not eat the food I purchased. I contacted them, and they helped me out.

Great product and shipping was fast. They communicated every step of the way. Will definitely order from them again.

The discount on my order the order itself and the delivery time are all 5 star ( maybe you should change the name from PetFlow to 5 star

I appreciate that I can quickly reach a customer service representative on the phone when I have a question about a product or an order, and I'm glad that PetFlow donates food to needy animals. I also like that PetFlow is not connected to companies that sell live animals. However, on my last two orders, I needed to call customer services to address, respectively, a delivery delay and an incorrect credit card charge.

While I needed this product and was up on its delivery time, I'd like pre notification of sending. This allows me to plan about being home etc.