KHAIRUL A.
Spoke with a rep named Ryan and he was…
Spoke with a rep named Ryan and he was extremely rude and hung up after saying have a good day because he couldn’t answer my questions about a product pet flow says they have in stock.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
KHAIRUL A.
Spoke with a rep named Ryan and he was extremely rude and hung up after saying have a good day because he couldn’t answer my questions about a product pet flow says they have in stock.
KATHRYN M.
Products were damaged and Petflow replaced them immediately l
Anatoly T.
Everything as described. Fast service
Mia’s Mommy N.
I like that shipment can happen the same same day as the order date. Delivery is fast! Packaging can be better as I’ve gotten several dented cans.
IRAIDA T.
This company has very quickly response and nice service,people are very friendly and helpful.
Lily
I ordered prescription food for my sick cat, submitted my vet’s prescription with the order, made the payment, and my vet confirmed it was approved the same day. It’s NOT on backorder, but it has now been two weeks and my order still hasn’t shipped or been delivered. And I haven’t received any responses to my inquiries.
Phyllis B.
Having the dog food delivered takes a large load off my schedule. The delivery people are very courteous and friendly.
M. S.
Petflow is unfortunately very inconsistent with their delivery. We recently received 2 orders within 3 days after not getting anything for approximately 6 weeks.