xavier C.
Great product !
Great product , good price .
PetFancy is listed under Pet Stores in Irvine, California.
PetFancy (petfancy.com) has 123 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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xavier C.
Great product , good price .
Marsha S.
I finally found a bed big enough for my Greyhound to curl up AND stretch out. She loves it. Although I wish the pillow was more stoutly stuffed. When I step on it I step down to the floor. It should be thicker than that for the cost.
Response from PetFancySep 5, 2015
Marsha Thank you for your review. We'll pass that feedback on to the manufacturer. Regards PetFancy
John
Package was returned to sender but they sent it to my new address
Kristin B.
Placed an order in late March/early April and it was backordered. Only found that out after contacting Pet Fancy in June after not receiving the order. Was told they would be in stock in July and that I had already been notified. Received 'notification' hours after the convo. Received the package in early August. Was told that all customers waiting on this product would receive a 10% discount for the wait. Still haven't received that.
Response from PetFancyAug 31, 2015
We apologize for the delays in sending you the product, however we give out estimates as we're told by the manufacturer. We sent out multiple emails in regards to the product delays. We've also processed your 10% discount.
Victoria T.
I ordered the Clickit Sport and it took a few months to get to me. First my order was backordered for three months and then came in earlier this month. The wait was well worth it. The harness gives me peace of mind and is a secure way to protect my dog.
William M.
Several dog sites cited tests on auto dog harnesses. This came out on top.That's why I ordered 2 for my dogs. Now to convince them they want to, or accept wearing them.
Nivin K.
Very good communication and excellent service. I highly recommend buying from them. I was thoroughly impressed.
Debra H.
I like the product but I wasn't told it would take over a month to receive my order. I'm sorry, but that is way too long!
Response from PetFancyAug 29, 2015
Hi Debbie We list a stock status on every product page as you select a size and color, as well as on the shopping cart after you add to cart. The product you purchased had an expected stock date of Mid August. We also emailed you on August 7th with an update. Unfortunately we have no control with shipments from vendors and do our best to give estimates based on estimates that we receive. Sometimes delays happen due to customs, weather, etc and we try to let our customers know if their order is impacted. I apologize the product was delayed, but we did give you an expected stock date. Perhaps it was missed. We'll try to make it more apparent next time. Regards Customer Care