Walks and W.
Its just this one situation
Its just this one situation. I placed an order for my business. Included was two pair of scissors. I was not told they were back ordered. When the package arrived they were not included and the packing list showed them back ordered. I received a notice saying they were going to be shipped a week later and I would receive the following Saturday (Tomorrow). I immediately called and was told there was no way to rush the shipment . It had already been billed. I missed an entire week of grooming due to this. It feels like PetEdge is going a bit to much on the automated side of things. they have always been nice an accommodating. they were rude on the phone as well.
Response from PetEdgeApr 27, 2020
Hello, Thank you for bringing this to our attention and we apologize for the inconvenience. We have tracked the items and see that they were delivered on sat 4/25 by post office. Please email [email protected] with any additional questions!