PetEdgeReviews of petedge.com

4.37,175 reviews
Pet Stores
5 Cherry Hill Dr. Suite 301, Danvers, Massachusetts

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PetEdge

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About PetEdge

PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop

PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: petedge.com
Website: petedge.com
Category: Pet Stores
Location: Danvers, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetEdge reviews

7,175 approved reviews, newest moderated first

Ronda
Nov 15, 2020
I was disappointed with my last order
I was disappointed with my last order. I order the 5&1/2 gallon shampoo, was not told until after the order, its not available. I need it ASAP, so I canceled and order 5 gallon. My bank card is charged twice , but I get an email from them saying my card is declined and my order was canceled. Finally got my order, but still waiting on double charge fix...
Response from PetEdgeNov 16, 2020
Rhonda thank you very much for your feedback and our deepest apologies for all the trouble. We are working hard to keep our most popular products in stock and your patience is appreciated. Regarding the double charge a Customer Service Specialist will be in touch as I only see one charge on your account. It was probably an authorization that dropped but I want to make sure this is the case!
TAMMY T.
Nov 15, 2020
Well what I e received I like but still…
Well what I e received I like but still haven’t received the whole order
Response from PetEdgeNov 16, 2020
Hello Tammy and apologies if you are missing any products! A Customer Service Specialist will reach out shortly to find out which products you are missing and replace them immediately! Thank you for your patience and partnership.
Valued C.
Nov 15, 2020
The PayPal option was very helpful for…
The PayPal option was very helpful for us
Response from PetEdgeNov 16, 2020
We appreicate you taking the time to complete our survey and are thrilled you like our new added service feature of PayPal! Stay well.
Valued C.
Nov 15, 2020
Took over a week to ship out 2 items
Took over a week to ship out 2 items on an order over $400, and if it had not been for contacting customer service it would of taken longer. Will not be using them again.
Response from PetEdgeNov 16, 2020
Please accept our deepest apologies for the delay in shipping your order. We are working hard to improve services and this feedback is critical in helping us improve. Stay well.
Valued C.
Nov 14, 2020
I received my items but wasted
I received my items , but one was broken so it was all leaked out, and the other colognes where bent. Thankfully they were not broken, but the de tangled was broken in the box
Response from PetEdgeNov 16, 2020
Thank you very much for your feedback and sincere apologies on the damages! A Customer Service Specialist will reach out and replace the defective products asap. Your input is greatly appreciated.
Thomas
Nov 14, 2020
Fast shipping,had a problem with one of…
Fast shipping,had a problem with one of the items and Pet Edge resolved the problem and refunded the purchase price with no problem.We recommend Pet Edge and give it 5 stars for the excellent way they treat the customer.
Response from PetEdgeNov 14, 2020
Thomas we very much appreciate this feedback. Our goal is always the best possible experience so we are thrilled to have met your needs. Stay well.
Valued C.
Nov 14, 2020
Loved the 1 quart stainless steel…
Loved the 1 quart stainless steel buckets! We are using them for our all outdoor nature preschool for our students to use to collect nature treasures!! They are exactly what we were looking for!
Response from PetEdgeNov 14, 2020
Thank you very much for your feedback! What a creative use for these buckets! We are so very happy you shared this with us. Be well.
Valued C.
Nov 13, 2020
Great Company
Great Company. Great Customer Service. Great Products. Lifetime Customer!!
Response from PetEdgeNov 13, 2020
This is terrific feedback and we much appreciative of your partnership! thank you very much and have a wonderful day.

PetEdgeReviews of petedge.com

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More in Pet Stores, Massachusetts

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