PetEdgeReviews of petedge.com

My order arrived correct as ordered and in record time. Thanks!

Good prices and fast delivery

I’m unsure if this is related to service or the programming systems you have in place. I hated the process of placing an order to just have it canceled a month later and I having to dig through to find which items were cancelled and have the order replaced. I understand that I ordered items on backlog, but I didn’t expect to have to resubmit orders and end up with duplicates of items and the charges to match. Luckily I will end up using it all, but it was not user friendly with the orders being cancelled and whatnot. Also, it was nearly impossible to track what charges on my account were for which items. And which were remaining to be billed for. There should be a more user friendly charges summary or tally instead of having to guess match charges to orders placed sometimes months in advance. That all said, the customer service members I emailed and talked to when I had issues were somewhat friendly and helpful, but when I called because I saw 2 charges for the same item(a cancelled order, that when re-ordered ended up sending me double and charging for both) the rep said he didn’t know and that he didn’t see the duplicate on his end. Oh well. Just way too confusing.

Great items at a good price and super fast delivery!! Keep up the good work!!

Great service Great product!

Our shipment was received when they said we would have it!

Great products and fast shipping

We ordered dog beds AND NEVER RECEIVED THEM. We received the other part of the order. we