PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Valued C.
I have tried to contact customer service twice with no response back both times.
Response from PetEdgeMay 20, 2021
Thank you Erica, this is upsetting so a specialist will reach out immediately to assist. This feedback is important in helping us improve. Thank you for bringing this to our attention.
BarknBath and B.
Good and friendly customer service! Will definitely be ordering again from them.
Response from PetEdgeMay 20, 2021
Thank you very much! We will be sure to share this with Sophie! Enjoy your dryer, blades and treats.
Valued C.
I’ve been ordering from PetEdge for years and appreciate their reliability and good prices.
Response from PetEdgeMay 19, 2021
Thank you and we appreciate your loyalty and partnership!
Mary
The website was easy to navigate. This was my first order, I bought clipper blades, fresh & clean oatmeal/baking soda shampoo & conditioner. I worry about strong fragrances and the fragrance was perfect. A very mild, clean smell. I will get it again. Thank you.
Response from PetEdgeMay 19, 2021
Welcome Mary! We are thrilled you have joined our PetEdge Team and we look forward to providing you exceptional products at great prices! Stay well..
Valued C.
Great products, great price.
Response from PetEdgeMay 19, 2021
Great feedback! Thank you so very much!
Sarah M.
Was not happy that all over the website it states "$99 free shipping" but when I ordered one more item to make my total $99, I was still charged for shipping and it took 2 weeks to receive my shipment. This is why I quit ordering from Petedge and went to Davis. They have a flat $15 ship rate and it arrives within a few days VIA UPS.
Response from PetEdgeMay 19, 2021
Hi Sarah, sorry for the delays with UPSP also we definitely should have waived the $4.74 shipping cost since you were so very close to the $99! I will go ahead and issue that credit and have a customer service specialist follow up. Thank you for this feedback; it's important in helping us improve.
Valued C.
I was told all items ordered were in stock. My order of just four items was not shipped for six days. I had to call customer service after four days (did not include a weekend) to get them to “email” the warehouse to check on my order. In the age of Amazon this isn’t acceptable.
Response from PetEdgeMay 19, 2021
Thank you very much for this feedback and sincere apologies on the shipping delay. This feedback will help us improve as we've seen high demand in orders recently; we are taking measures to ensure prompt delivery and your patience is very much appreciated.
Jennifer
Nice and easy to use
Response from PetEdgeMay 17, 2021
Thank you Jennifer and enjoy your clipper in good health!
