PetEdgeReviews of petedge.com

4.37,175 reviews
Pet Stores
5 Cherry Hill Dr. Suite 301, Danvers, Massachusetts

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PetEdge

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About PetEdge

PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop

PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: petedge.com
Website: petedge.com
Category: Pet Stores
Location: Danvers, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetEdge reviews

7,175 approved reviews, newest moderated first

Valued Customer Wakeeney A.
Nov 11, 2022
Great And to the point.
Great And to the point.
Response from PetEdgeNov 14, 2022
Thank you for taking the time to review us! We appreciate your business and thank you for being a PetEdge customer!
Valued C.
Nov 11, 2022
Great communication as order process…
Great communication as order process moved along quickly and was shipped
Response from PetEdgeNov 11, 2022
That is wonderful to hear! Thank you for taking the time to leave us a review, we appreciate you!
Jeannine, Valued C.
Nov 11, 2022
Very happy with my product and only…
Very happy with my product and only took a week to get here, very impressed
Response from PetEdgeNov 11, 2022
We are so thrilled to hear that! Thank you for being a PetEdge customer and for leaving such a great review. We appreciate you.
Valued C.
Nov 10, 2022
PetEdge had the item I needed at the…
PetEdge had the item I needed at the lowest price. The only problem was how it was shipped. UPS did a very poor job handling the shipment. Grant you the shipment was large, but the shipping box was destroyed. Fortunately, the crate was not damage except for a small crack in one (1) of the plastic trays.
Response from PetEdgeNov 11, 2022
We are so sorry to hear the way UPS handled your shipment, so happy to hear the contents were in good condition. Thank you for leaving us such a wonderful review and for being a PetEdge customer, we appreciate you!
Yappy C.
Nov 10, 2022
Poor customer service, dangerous products…
I received a new bathtub from PetEdge and the edges were so sharp it actually cut a dog's leg wide open. I called and talked to someone and they told me to email. I emailed, tried the online chat feature and got no response. I called back again and asked for a manager. The manager promised me they would do something about it, and she gave me her personal email. I requested a refund and a reimbursement of the vet bill. It has now been over a week, and I have sent everything over and they have done nothing. The dangerous tub is still being sold on their site too. I will never buy anything from this company again.
Response from PetEdgeNov 11, 2022
Hi Debbie, we've been working on the above issue since it was brought to our attention unfortunately progress of issues such as this do take time as we need to investigate all areas of the issue. We apologize that our information has not been as consistent as expected, but we will be contacting you soon we simply need to ensure we have all information to address the issues. Thank you for taking the time to let us know where we are not meeting expectations. We appreciate you being a PetEdge customer and appreciate your feedback.
Pam C.
Nov 9, 2022
Have the products I need at a fair…
Have the products I need at a fair price. Once I ordered everything I needed.....free shipping!!!
Response from PetEdgeNov 10, 2022
We are so thrilled to hear this! That is wonderful. Thank you for the great review and for being a PetEdge customer, we appreciate you!
Valued C.
Nov 9, 2022
Always out of products
Always out of products Website not user friendly
Response from PetEdgeNov 10, 2022
Thank you for your feedback, its essential in helping us improve. We are sorry for any inconvenience backorder dates have caused you. We are working hard to ensure all our most popular items are in stock and available for our customers. Thank you for being a PetEdge customer, we appreciate you.
Valued C.
Nov 9, 2022
I've never had an issue with petedge on…
I've never had an issue with petedge on any of my orders. I'll continue doing business with them.
Response from PetEdgeNov 9, 2022
Wow, that is wonderful to hear! Thank you for the great review and for choosing PetEdge, we greatly appreciate you being a customer.

PetEdgeReviews of petedge.com

About PetEdge

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PetEdgeReviews of petedge.com

PetEdge reviews

Great And to the point.

Great communication as order process…

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PetEdge had the item I needed at the…

Poor customer service, dangerous products…

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About PetEdge

About these reviews

More in Pet Stores, Massachusetts

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PetEdge reviews

Great And to the point.

Great communication as order process…

Very happy with my product and only…

PetEdge had the item I needed at the…

Poor customer service, dangerous products…

Have the products I need at a fair…

Always out of products

I've never had an issue with petedge on…