PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Patti S.
good prices and fast delivery
Response from PetEdgeMar 26, 2024
We love hearing this and thank you for taking the time to share your experience with us. Thank you for choosing PetEdge for your grooming needs, we truly appreciate your business ♥
Barbara U.
Easy to shop with but slow about getting out orders.took them them over 4 days to ship mine out and it was only 3 items. I haven't got the items yet.
Response from PetEdgeMar 26, 2024
Hi Barbara, we reviewed your order and see the order placed on 03/21 in the afternoon. Our warehouses are closed on the weekends, so our employees have a good work life balance. We do show your items shipped and are to be to your door on Wednesday. Also, your baby powder colognes are on backorder and not due to be in stock until 04/24. Please call us with any questions you may have 800-738-3343 between 8am CST and 6pm CST.
Valued C.
Table arrived in perfect condition very quickly.
Response from PetEdgeMar 26, 2024
This is great to hear and thank you for sharing your shopping experience with us. Thank you for choosing PetEdge we truly appreciate your business!
Kelli K.
Yes , fast and easy website - the brushes I ordered are 10.00 dollars less than Amazon ! I will be a customer for life ! Thank you
Response from PetEdgeMar 25, 2024
We ♥ hearing this and thank you for sharing your experience with us. Thank you for choosing PetEdge we truly value your business, and we look forward to your future business.
Valued C.
First time using this site. So I can not give much input. But updates on when product will arrive is great.
Response from PetEdgeMar 25, 2024
This is great to hear, we do our best to provide timely information on all orders. Thank you for your feedback, and choosing PetEdge for your grooming needs, we appreciate your business! ♥
Valued C.
First time ordering and very pleased with fast turnaround
Response from PetEdgeMar 22, 2024
That is fantastic to hear, thank you for sharing your recent online shopping experience with us, we really appreciate it! Thank you so much for your review and thank you for choosing PetEdge, we truly value your business!
mommeemin
The customer service person fr Illonois was very rude. Extremely rude and unprofessional almost stupid with his reasonings. Am glad the supv listened to our conversation when I complained and my req was approved. The delayed order took longer than expected. Now shipping is slow too.
Response from PetEdgeMar 22, 2024
We apologize for the situation in February, we were happy to give a full resolution to your issue. We used your call as a coaching opportunity, and appreciate the feedback. We were having issues in our warehouse delaying shipping but we are working towards a resolution. We are sorry for any inconvenience this caused, and we appreciate your business!
Valued C.
PetEdge is great and I love buying through them. I’ve never had any problems with them. I had an issue with the fed ex man who threw my package at my door and damaged my product and PetEdge handled everything amazingly. Pet edges customer service is very kind and helpful. Thank you
Response from PetEdgeMar 22, 2024
Hi there, we appreciate you sending the pictures in with your damaged product and were happy to replace them. We did also report the issue to FedEx and again apologize for the inconvenience. We see Kyle did contact you and he is fantastic, we will be sharing your review with Kyle, and the customer service team, this will make their end of week so much better :) Thank you for choosing PetEdge we truly appreciate your business. ♥
