Valued C.
I didn’t receive half my order
I didn’t receive half my order! I called spoke to a woman who told me I’d have to email customer service so I did . No help basically they said it was delivered and unwilling to help whatever! I’ve emailed several times same response. (Mike) can’t tell me who signed for it just keeps saying delivered! Which it wasn’t! I’ve been a customer for 30+ years and never complain however this was over 200$ which I never got and will no longer be a customer due to the response and lack of help from customer service!
Response from PetEdgeFeb 5, 2025
Thank you so much for providing feedback on your experience, our support staff followed protocol and our warehouses confirmed all items were shipped out to you. We are sorry for any inconvenience this caused, and thank you for choosing PetEdge for your grooming needs.