PetEdgeReviews of petedge.com

Response from PetEdgeFeb 3, 2025

We apologize for the delay of your product and reached out to you, we appreciate you taking our call. We have sent the correct tracking to your email and included the Pro number in case this was required. We are sorry for any inconvenience the lack of initial tracking caused and hope to correct this in the future. Thank you so much for providing feedback and thank you for choosing PetEdge, we truly value your business!

Response from PetEdgeFeb 3, 2025

This is a great way to start the week with a great review! Thank you and thank you for letting us know about Alice she does fantastic. Thank you for choosing PetEdge we truly value your business!

Response from PetEdgeFeb 3, 2025

We are happy that you found the items wanted on sale keep watching we have some great sales coming up for our Groomers Appreciation Month in March 😊 Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeFeb 3, 2025

We try to resolve issues quickly and efficiently and thank you for noticing and giving us a great review. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeFeb 3, 2025

This is fantastic to hear and thank you for sharing your online experience with us! Thank you for choosing PetEdge we truly value your business!

Response from PetEdgeFeb 3, 2025

Thank you so much for providing feedback on your experience, we listened to the call and our representative did give you as much information as she could about the back ordered product. We do understand it can be frustrating to not receive products when ordered, unfortunately this product has been on back order for some time and we can only communicate the estimated ship date from what the manufacturer gives us. We apologize for the lack of communication of emailing for back ordered items, and thank you for choosing PetEdge.

Response from PetEdgeFeb 3, 2025

We are sorry that you had a not-so-great experience with the PayPal authorization. We have sent this review to our IT department to review the timing of your order to see if there were any issues on our end. Thank you for letting us know of your issue and choosing PetEdge we truly appreciate your business!

Response from PetEdgeFeb 3, 2025

Thank you for taking the time to give us a positive review and thank you for letting us know we resolved your issues quickly. Thank you for choosing PetEdge.