PetcubeReviews of petcube.com

I'm so in love with my Petcube! It's so helpful throughout the day to be able to see and talk to my pet. I used to miss him so much during work and now I can check in and even give him treats! I feel more confident being away from home knowing I can still communicate with him. It keeps my dog engaged throughout the day and happier overall. Having a camera and to way voice ability is beyond helpful but being able to spoil my dog with treats while I'm away is the icing on the cake. I highly recommend this product to anyone with a pet. This would be great to have in a home with several pets as well or a new puppy to help with training.

This is a great product, by Spike is so happy to hear our voice when we are at work, I find him way more relaxed when we come back home.

This product is great! The first thing that catches your eye is the packaging. Details which the product is packaged with are not inferior in quality to Apple products. The box of the feeder is also made qualitatively. It closes securely so that your pet can not open it yourself. But most likely you have to hang the box on the wall. Our cat was very engaged with it when she understood where the food was coming from and just turned it off the shelf. The app itself works great and is well designed. Especially in comparison with Chinese products on the market. The camera has excellent quality and a good overview so you see the whole room of a large size. When we tried to feed the cat first time she immediately responded to the voice and quickly found the treats. It is very exciting to feed other public cats as well. Just wanted to have more rooms!

The set up process did not connect immediately for me but I was able to find an alternative process on PetCube’s website. The app appears easy to navigate and the unit itself is well built and sturdy. Depending on the height the unit is placed and the treats used, I think the treat fling could get some good distance! I chose the all black unit and it’s very sleek looking.

I have a 5 month old puppy at home and work full time. The Petcube allows me to check in on my dog throughout the day and make sure she is doing okay. The treats are a great idea to reinforce good behavior. However, the cube tends to malfunction at times and spit out more than one or no treats. Despite this I would highly recommend this for anyone who is away from their dog for long periods of time and misses their puppy like I do!

Love the petcube! It allows me to check in my pups during the day, show them some love and shoot them a treat! I would recommend for anyone with a busy work schedule who still wants to see their pets during the work day!

I love using the Petcube to watch my dog while I’m away from home. I hate leaving her alone and it is nice to check in during the day to make sure she is ok. The video feed is so clear! And you can zoom in to get a closer look at what’s happening. It gives me peace of mind to know she is sleeping and happy. Oh! And it was very easy to set up the Petcube. I had it up and running very quickly. Love it!!

NEW: Fewer than 5 minutes after the review below went live, I received an email from PayPal to say Petcube has refunded my money. Interesting... But my rating still stands. If it does indeed take 5 to 10 days to process refunds, why was I not told that? Whatever, now I can block all the emails from Petcube. ****** I bought a Petcube Play to make sure my puppy is OK when I'm away from home. But even when sitting in the room with the camera, the picture quality was poor and much too laggy to really see what's going on. Attempting to view using a nearby cafe's Wi-Fi was impossible - the app disconnected after less than a minute and then refused to connect again. From reading other reviews, it seems this is an issue with Android phones, so why is it marketed as being suitable for Android users? It certainly is not! But there's more... I contacted Petcube on March 9 through its live chat to request a refund. Following the advisor's instructions, I posted the device back to Petcube the same day. As I used Royal Mail Track & Trace, I know it was received by Petcube in the Netherlands on March 13. Yet all I received from the company were nonsensical emails, almost daily, saying they hadn't heard from me and were going to 'solve the ticket'. Even replying to said emails didn't stop them coming. On March 21, I tried live chat again, was told my case would be passed to a senior supervisor. Nothing. On March 23, I used a feedback form - they really love those!!! - to complain and on the 26th was contacted by a 'Senior Customer Support Engineer', who asked for the tracking number. I supplied it the same day and was then told I would receive my refund by the end of the week. NEW: As of 3pm today there was no sign of a refund but it miraculously appeared almost immediately after I posted this review. And don't get me started on the constant emails trying to get me to sign up to their subscription package...