PetcubeReviews of petcube.com

4.1751 reviews
Audio & Visual
555 De Haro St Suite 280, San Francisco, California

Petcube

About Petcube

Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.

Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: petcube.com
Website: petcube.com
Category: Audio & Visual
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Petcube reviews

751 approved reviews, newest moderated first

Molly B.
Apr 16, 2018
Love the Petcube
I just got the petcube and love it. When I’m at work I can see my puppy, talk to her and give her treats. She responded to my sit command and my voice came through so clearly. It also came with treats! Could not recommend a product more.
Response from PetcubeApr 16, 2018
Dear Molly, Thank you so much for your review! We know how hard it is to leave our dogs home alone, but we love to hear that the Petcube is giving you some peace of mind. If you have any questions about Petcube, please email us at [email protected] or call us at 1-888-447-2522 or 1-844-747-2823 Best, Petcube Team
Adam C.
Apr 16, 2018
I'm already a fan of PetCube after…
I'm already a fan of PetCube after having it for a little over two weeks. Our dog was a quick study of when to expect a treat and we've caught him in some funny (and awkward) moments on camera. For what it's worth, I also like being able to check in at home and make sure nothing is on fire!
Response from PetcubeApr 16, 2018
Hello Adam, We are grateful for your support and thank you for your review! Please don't hesitate to reach out to us in case you experience any issues with your Petcube Bites or if you have any questions, we will gladly help you. You can contact us at [email protected] Best regards, Petcube Team
Meeka W.
Apr 15, 2018
Good quality and easy to use!
I've been wanting to buy a camera for awhile now and a friend recommended this. The set up was super easy and the camera is really good! I can't stop watching it on my phone now! I also love that it came in rose gold. This purchase was definitely worth it and I highly recommend it to anyone who is looking for a camera.
Response from PetcubeApr 16, 2018
Dear Meeka, Thank you for your review! We are so glad to hear that your family is enjoying the camera. Please let us know if you have any questions about Petcube by sending an e-mail to [email protected]. Best, Petcube Team
A Z.
Apr 15, 2018
Overall this is a good product
Overall this is a good product! The wide lens is great to enable you to see the entire room. In a completely dark house, the night vision still enables you to see very well. The camera quality is pretty good and the zoom function works to allow you to really see your pet. The laser can be very slow to respond and doesn't always go where you tell it to. The motion activation recording can be activated by changes in light inside the house, not just your pet, but overall that just means you have more recordings. I would buy this product again!
Response from PetcubeApr 16, 2018
Dear A, Thank you for your review! You can try calibrating the laser within the app to make it more precise. Don't hesitate to contact us with any questions about Petcube, you can reach us at 1-888-447-2522, 1-844-747-2823 or [email protected]. Best, Petcube Team
customer
Apr 15, 2018
Does not work
Had it for just under 2 weeks, and it hasn’t worked for a week now. Customer service keeps asking me the same questions, as if I don’t know how to connect it. I did it the first time, now they act like I forgot or something. Waste of my money
Response from PetcubeApr 15, 2018
Hi there, My name is Anna. I am a Senior support agent at Petcube. I am really sorry to hear that you can't use your Petcube at the moment and will be happy to personally assist you. Just email me at [email protected] and let me know a little more details on the issue. I am sure that we will get it back up and running again and you will continue to enjoy using your Petcube. Hope to hear from you soon! Best regards. Anna, Petcube Team.
Alyssa B.
Apr 15, 2018
Brand new puppy, love petcube!
I have a brand new puppy and Petcube is so helpful for keeping an eye on him when I’m not home. We are crate training and I want to monitor his crying noise levels. The product works great. I can see clearly and hear well. It even has the option to notify me when he’s making noise. I love this thing. 5 out of 5 and would definitely recommend.
Response from PetcubeApr 16, 2018
Dear Alyssa, Thank you for your kind review! We love to hear that you and your pup are enjoying your Petcube. Some dogs get interested on the laser over time, you should give it a second try later on. We offer customer support 24/7, simply email us at [email protected] or call us at 1-888-447-2522 or 1-844-747-2823. Kind Regards Petcube Team
Carla Z.
Apr 14, 2018
I really enjoy the Petcube
I really enjoy the Petcube! It is the most fun when my dogs aren’t paying attention but they love it and I love the videos I get of them with their noses in the treat hole. I can’t wait for our doggy friends to come over
Response from PetcubeApr 16, 2018
Dear Carla Thank you for your review! We are so glad to hear that your family is enjoying the camera. Please let us know if you have any questions about Petcube by sending an e-mail to [email protected]. Best, Petcube Team
Munan
Apr 13, 2018
Great purchase
I really really like the Petcube. It’s so sleek and pretty. It allows me to see my dog and what she’s doing during the day when I’m at work. Sometimes the video has a little delay probably because of the internet connection but it doesn’t bother me too much.
Response from PetcubeApr 13, 2018
Hi Munan, Thanks for taking the time to write a review. Video quality is often impacted by router performance. It can improve by placing Petcube closer to your home Wi-Fi router or by arranging it so there are not any obstacles between it and your router (i.e. walls, floors, etc.). For best results, Petcube also requires at least 1 Mbps (2 Mbps is recommended) Internet connection upload and download speed. If your Internet connection speed is less than 1 Mbps, we recommend upgrading for the best experience and highest video quality. To check your internet speed, we recommend performing a free online speed test. If you are not getting the full speed you subscribed for, contact your Internet Service Provider. If you need help or have any questions, you can reach us 24/7 at 1 888 447 2522 or at [email protected] Kind regards, Petcube Team

PetcubeReviews of petcube.com

About Petcube

About these reviews

More in Audio & Visual, California

Acratech

Cinemacameras.com

PhotoPanda

SuperBox TV Box Store

PetcubeReviews of petcube.com

Petcube reviews

Love the Petcube

I'm already a fan of PetCube after…

Good quality and easy to use!

Overall this is a good product

Does not work

Brand new puppy, love petcube!

I really enjoy the Petcube

Great purchase

About Petcube

About these reviews

More in Audio & Visual, California

Acratech

Cinemacameras.com

PhotoPanda

SuperBox TV Box Store

Petcube reviews

Love the Petcube

I'm already a fan of PetCube after…

Good quality and easy to use!

Overall this is a good product

Does not work

Brand new puppy, love petcube!

I really enjoy the Petcube

Great purchase