Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ivan L.
Perfect device if you travelling a lot and love your pet) Petcube - bomba, if you know what I mean)))
Response from PetcubeJan 24, 2022
Hi Ivan, We're happy you're having a fantastic time with your petcube device! Thanks for your trust, we're thankful for amazing customers like you. Hoping you are well, Petcube Team
Alina S.
Amazing cat-sitter! Just love this little camera, that allows me to leave my cats for a day or two and watch them interacting and paying while I’m gone. Also really cool feature for motion detection and video replays. Definitely recommend for friends with pets! So cool to watch my little angel destroy my curtains while I’m gone!
Response from PetcubeJan 24, 2022
Hi Alina, Thanks so much for your awesome feedback and good vibes! We're happy that you're happy, and we're looking forward to your continued support. All the best, Petcube Team
Richie M.
*RATING HAS BEEN UPDATED FROM 1 TO 3 STARS* Petcube sent me a new camera following my negative review. Don't anticipate the same issue to happen again with new device. Original: Received a camera that has had intermittent connectivity issues from the beginning. Repeat lengthy instructions to “fix” the issue would fix it for a while until the unit finally stopped connecting altogether. When I explained this they again blamed my WiFi connection which is fine for all other wireless devices and cameras in my house. Weren’t interested in sending me a replacement so I finally just threw it in the trash and bought a competitor brand camera which has worked great from day one in the exact same spot.
Response from PetcubeJan 19, 2022
Hi Richie, I am sorry to hear about your experience, this is definitely not right and I'd love the opportunity to help. Kindly check your inbox and spam/junk folder as I have sent you a message in hopes of resolving this issue. Looking forward to hearing back from you. Sincerely, Maria Petcube Team
GUILLERMO F.
Had an issue with Petcube and their customer service were very helpful in resolving my issues.
Response from PetcubeJan 18, 2022
Hi Guillermo, We are grateful for your support and we highly appreciate your feedback! I'm so glad we were able to help you resolve your concern. I'll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. All the best, Petcube Team
louis B.
I have been trying to reach out to petcube, with no response.to return my petcube bites. love the product but my yorkie it terrified of it. i cant keep doing this to her. Several email with no response yet. hope i hear from them soon. Nor is there a 800 number to call.
Response from PetcubeJan 17, 2022
Hi Louis, I am sorry to learn that you were unable to get a hold of our customer service department. I understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. Let me help you personally, and ensure you have the best experience going forward. Kindly check your inbox and spam/junk folder as I have emailed you in hopes of resolving your concern. Thank you and looking forward to hearing back from you. Sincerely, Maria Petcube Team
ANNA S.
Turns off all the time. Turn on sound really loud and some of my cats hate it. It was fun for a few minutes then it was only a huge disappointment.
Response from PetcubeJan 12, 2022
Hi Anna, Maria, here with Petcube Customer Care! I am extremely sorry to hear about your Petcube experience, and I want to ensure you have the best experience going forward. Kindly check your inbox and spam/junk folder, as I have messaged you in hopes of resolving this issue. Looking forward to hearing back from you. Hoping you are well, Maria Petcube Team
Yogi
Easy ordering, delivery and setup. Product arrived on time and was a breeze to set up. I bought two units one for delivery in Toront Canada and the other in Wisconsin, USA Camera and sound is very good. Treat dispenser somewhat limited by the size of the treat Overall extremely happy!
Response from PetcubeJan 12, 2022
Hi Yogi, We are grateful for your support, and we highly appreciate your feedback on the product. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected] All the best, Petcube Team
carbrat13
I read the reviews and it says if you have a certain amount of internet it will work I tried it I have unlimited internet and the fastest and it still does not work so I can’t use the product I purchased I’m sure it’s good but unable to use
Response from PetcubeJan 6, 2022
Hi Charlie, I am extremely sorry to hear about your Petcube experience, and I want to ensure you have the best experience going forward. Please contact [email protected] and ask for me, Maria, and I'll do my best to improve your Petcube experience! Thank you and looking forward to hearing from you. Sincerely, Maria Petcube Team
