Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Soheyla T.
For Petcube bites 2 The product works very good and the subscription can be canceled anytime. The support is really helpful and very uncomplicated.
Response from PetcubeSep 8, 2022
Hi Soheyla, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. Warm regards, Petcube Team
Ale
Yenny was so patient and knowledgable! She walked me through different troubleshoot methods until we found the solution! Love this company and my Petcube Bites <3
Response from PetcubeSep 5, 2022
Hi Ale, We are grateful for your support and we highly appreciate your feedback! I'm so glad we were able to help you feel comfortable and help resolve your concern. I'll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. Best, Petcube Team
Dmytro V.
My little maltese dog is in love with it! Excited to see what comes next with a new-gen of devices
Response from PetcubeAug 30, 2022
Hi Dmytro, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. Hoping you are well, Petcube Team
Charles M.
Had a problem with network not connecting after a house move. Support team (shout-out to Maria) gave me a consize and to-the-point checklist to test and had my problem fully resolved within 2 hours of my inquiry request.
Response from PetcubeAug 23, 2022
Hi Charles, We are grateful for your support and we highly appreciate your feedback! We are so happy we were able to resolve your concern. We'll be sure to relay your message to the team. Please recommend us to your friends and family. All the best, Petcube Team
Jane D.
Customer Service chat was open late and helped me fix my issue. Raja was very nice and helpful!
Response from PetcubeAug 22, 2022
Hi Jane, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I’ll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. Best, Petcube Team
Ana Carolina C.
So I have the first kickstarted model, and it has been a few years and it still works very well. The laser pointer is a little hard to manuver but it does it's work. The night vision is perfect. And seeing the recordings is very fun. I recently had an issue and customer support was amazing. I totally recommend it.
Response from PetcubeAug 22, 2022
Hi Ana, We are grateful for your support and we highly appreciate your feedback on the product. Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected] Best, Petcube Team
Sydney S.
Awesome customer service! My camera has problems hooking up to my wifi, they helped as much as they could, nothing worked but they were so friendly and understanding, they sent me a replacement camera.
Response from PetcubeAug 21, 2022
Hi Sydney, Thanks for taking the time to share your thoughts and feedback with us. We are grateful for the chance to work with you to resolve the situation. Please let us know once you receive it and if it is working as expected. Our customer reviews are very important to us, and we hope that you will be willing to revise your review to 5 stars based on your further experiences. All the best, Petcube Team
Rafael L.
I love this cam. I dont give 5 stars because it doesnt have howling alerts yet.
Response from PetcubeAug 21, 2022
Hi Rafael, We are grateful for your support and we highly appreciate your feedback on the product. Petcube Care smart alerts are now available for all Petcube Care members subscribed to Optimal or Premium plans and that includes dogs barking. If you are not receiving notifications when your dog barks, please contact [email protected] for further assistance. Kind regards, Petcube Team
