Paddy D.
No replies to my emails and terrible product
I bought 2, the app doesn't actually have a button to search. One device finds phone but phone doesn't find tile and the other does the opposite. I can't add both devices on my Google find hub. Now the both tiles don't work. Very frustrating. The worst part is that I have sent about 4 emailed in the last few weeks and I haven't had one reply. Do not buy this product. Terrible
Response from PebblebeeJan 13, 2026
Hi there, We’re really sorry to hear how frustrating this experience has been. That’s not the level of support we aim to provide, and we understand how discouraging this must feel. Regarding the devices and Google Find Hub, our support team can review what’s happening with each one individually and check the next steps. If you’re willing, please reach out once more to [email protected] (and feel free to reference this review), so we can make sure your case is properly picked up and reviewed. Thank you for sharing your experience — feedback like this helps us identify where we need to do better. — The Pebblebee Team



