Pebblebee Reviews | Read Customer Reviews of pebblebee.com

Pebblebee Reviews | Read Customer Reviews of pebblebee.com

Pebblebee reviews

131 approved reviews, newest moderated first

Alex
Aug 19, 2025
Let me down in time of need.
Let me down in time of need. Updated firmware rendered the whole product useless. If you need to update firmware to locate the product but you can't find the product then the product is rendered useless.
Response from PebblebeeAug 19, 2025
Hi Alex, We’re really sorry to hear about your experience — we completely understand how frustrating it is when your Pebblebee doesn’t perform in the moment you need it most. Our devices are designed to deliver reliability and peace of mind, so we take this kind of feedback very seriously. If you’d like, our support team can take a closer look and help find the best path forward. Please feel free to reach out at [email protected] — we’ll do our best to make this right. The Pebblebee Team
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Muhammad F.
Aug 15, 2025
Scammers and faulty device l-no support - no refund
I bought 3 clips one month ago. Before buying I confirmed that is it a 2 way finder and they confirmed on Fb yes you can buzz your fone through clip. I have sent them videos, that after connecting, and giving permission it's not compatible note 20.. And now they have dissappeared because they don't want refund. First they missell the product, then only 1 support email in 3 weeks and now total dissappearance. Stay away from PB. IT'S NOT A 2 WAY FINDER. Rep to PB response: I recd 1st response from PB on 09 and second today. On both I did/answered what you asked and sent you the screenshots and the videos. Your last email was that have I put the volume up? The clip is dropping connection to the pebblebee app. that's the problem which needs to be fixed.
Response from PebblebeeAug 15, 2025
Hi Muhammad, We’re truly sorry for the frustration this has caused. We absolutely understand how disappointing it feels when a product doesn’t work as expected — and we want to be transparent here. Our support team did reach out several times over the last few weeks before hearing back from you, and we’ve continued to offer help once we received your reply. We’re still very willing to work with you to find a solution, whether that’s a fix or a replacement. If there’s been any confusion, we’d love the opportunity to clear it up. Please don’t hesitate to reach out again at [email protected] — we’re here to help. — The Pebblebee Team Peace of Mind, Always Within Reach
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Vincent
Jul 17, 2025
poor quality products unfortunately.
poor quality products unfortunately. I bought a bunch of trackers, and they fail one ofter the other. The keyring attachment is only glued n, so if you pull on it it will detach from the tracker. Today I took my keys form my pocket and once again, another tracker stayed in my pocket as the glue gave up. Not worth the cost.
Response from PebblebeeJul 17, 2025
Hello Vincent, Thank you for taking the time to share your experience. We’re truly sorry to hear about the trouble you've had with your trackers. That’s definitely not the quality we aim to deliver. We do want to clarify one point: the keyring loop on the Pebblebee Clip is not glued. It’s securely molded into the device as part of the manufacturing process. That said, if something came loose, it may be a defect, and we’d love to make it right. Please reach out to us at [email protected] so we can look into this further and help resolve the issue. We’re here to ensure you get the performance you expect from our products. Thanks again for your feedback, it helps us improve! The Pebblebee Team Peace of Mind, Always Within Reach.
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Daisy
Jul 16, 2025
I really like the Clip I bought it
I really like the Clip I bought it. The led lights are handy and you can check the battery by pressing the button. So far super happy with my new tracker!
Response from PebblebeeJul 17, 2025
Dear Daisy, Thank you so much for your kind words, we’re thrilled to hear you’re enjoying your Clip! The LED lights and battery check are two of our favorite features too, and it’s great to know they’re making a difference for you. If you ever have questions or need anything down the line, we’re always here to help. Thanks again for your support, and happy tracking! The Pebblebee Team Peace of Mind, Always Within Reach.
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Wagner H.
Jul 7, 2025
As a father, you really need this
At first, I wasn’t expecting anything more than a tracker, but since I’ve been using Pebblebee devices, my life has changed a lot, for the better. I live in quite a remote area, and now I’m able to see my daughter’s location, as well as her car’s (and mine). It’s super useful. This can be a life changer for a father.
Response from PebblebeeJul 7, 2025
Hi Wagner, Thank you so much for sharing your experience. We’re truly grateful to hear how Pebblebee is helping you keep track of your daughter and vehicles—especially in a remote area. Stories like yours remind us why we do what we do. If you ever need anything, feel free to reach out at [email protected]. The Pebblebee Team Peace of Mind, Always Within Reach
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WhoDoVooDoo
Jul 6, 2025
Poor everything
I don't believe this product is ready for market, way to many glitches and support doesn't like answering questions just refers you back to FAQ which you already spent to much of your life looking for an aswer that isn't there. Product has potential but not ready for market, waste of time and money sadly
Response from PebblebeeJul 7, 2025
Hi there, We're really sorry to hear about your experience. Your feedback is important to us, and we understand how frustrating it can be to face issues and not get the support you need. We’re constantly working to improve both our products and our customer service, and your comments help guide those efforts. If you're open to it, we’d appreciate the chance to make things right—please reach out to us directly at [email protected] so we can assist you further. The Pebblebee Team Peace of Mind, Always Within Reach
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Pablo F.
Jun 26, 2025
Easy to use and reliable
My Pebblebee Clips are part of my day to day. I've been using them from years now. On my keys and luggage when travel. Not only is a peace of my but I have found my car keys more times than I can remember. Just a tap of distance. The app is a perfect add-on to the overall experience, allowing me to update the Clips and find my phone which is really usefull.
Response from PebblebeeJun 26, 2025
Hi Pablo, Thank you so much for your review! We love knowing that your Pebblebee Clips have become a trusted part of your daily routine. It's also wonderful to hear the app has been a helpful companion, especially with the newer features making things even easier. We truly appreciate your continued support over the years, it means a lot to us! If you ever need our assistance feel free to contact us at [email protected]. Happy tracking! Pebblebee Team, Peace of Mind, Always Within Reach.
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Valeria P.
Jun 25, 2025
I just love them!
I have all the Clip, Tag, and Card, and honestly, I’m so happy with them! As an Android user, these trackers work beautifully with Google’s network, and I was really impressed by how accurate they are. I’ve got them on my keys, bike, and wallet, and they give me such peace of mind every day. They’re super reliable and easy to use, making my life a little less stressful. I definitely recommend Pebblebee!
Response from PebblebeeJun 26, 2025
Dear Valeria, Thank you so much for the amazing review! We're thrilled to hear you're loving all the devices and that they’re giving you peace of mind day to day. It’s great to know they’re working so well with the Google network and making life a little easier. We’re so grateful for your support and recommendation, happy tracking! Pebblebee Team Peace of Mind, Always Within Reach.
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