Peak SaunasReviews of peaksaunas.com

Response from Peak SaunasFeb 17, 2026

Brad, thank you for your honest feedback and for sticking with us while we sort this out. I’m really sorry this has taken longer than expected. Our service team is actively working on the WiFi issue and will be reaching out to you with a resolution as soon as possible. We truly appreciate your patience. Getting your sauna working exactly as it should is important to us, and we’ll stay on it until it’s fully resolved. If you need anything in the meantime, please don’t hesitate to reach out.

Response from Peak SaunasFeb 17, 2026

Biral, thank you so much for taking the time to write this. It truly means a lot. We care deeply about every customer and I’m so glad you felt that throughout your research process. We designed our saunas to check every box, from spacious layouts to the large multi-spectrum red-light panels, but what matters most to us is building real relationships and making sure you feel confident in your decision. Welcome to the Peak Saunas family. I can’t wait to hear what you think after your first sessions!

Response from Peak SaunasJan 14, 2026

Thank you so much for taking the time to share this review. We know how overwhelming the research process can be and it truly means a lot that you chose Peak Saunas for your family. Hearing that the build quality, warranty, and support helped give you confidence in your decision is exactly what we aim for, and we completely agree that owning a sauna goes far beyond assembly and includes long term use, care, and having reliable support when questions come up. I will be sure to pass your kind words along to Rebecca as she takes great pride in helping our customers and will be thrilled to hear this. We are so happy to hear you are loving your Everest and are grateful for your trust and for being part of the Peak community.

Response from Peak SaunasJan 14, 2026

Thank you so much for sharing your experience. We’re thrilled to hear how happy you are with your Peak Olympus and that you’re enjoying both the build quality and performance, especially reaching those higher temperatures. It means a lot to know the craftsmanship and design are delivering exactly what you were looking for. We truly appreciate your support and are so glad the Olympus is exceeding your expectations.

Response from Peak SaunasJan 14, 2026

Thank you so much for the 5 star review. We truly appreciate you taking the time to share your experience. We’re glad to hear our team has been responsive and easy to work with and that we’ve been able to support you when questions come up. We know purchasing a sauna is a big decision and we’re always happy to be available and make the process as smooth as possible. Thank you again for choosing Peak Saunas.

Response from Peak SaunasJan 14, 2026

Thank you so much for sharing your experience, Jim. We’re thrilled to hear how much you’re enjoying your Cordoba and the therapeutic benefits it’s bringing to your routine. While we never like when an issue comes up, we’re glad our team was able to quickly identify the solution and get a replacement control panel out to you so everything could be resolved smoothly. Hearing that the fix was easy and that everything is now working perfectly means a lot to us. Thank you for your kind words and for trusting Peak Saunas with such an important addition to your home.

Response from Peak SaunasJan 14, 2026

Thank you so much for sharing this and for choosing Peak Saunas. We’re honored that our customer service helped earn your trust and played a role in your decision, especially with so many options out there. It means a lot to hear that we were able to guide you to the right model and support you throughout the process, and we love knowing your sauna has become part of your daily routine. Thank you for the recommendation and for being part of the Peak community.

Response from Peak SaunasJan 14, 2026

Thank you so much for the 10 out of 10 review. We’re thrilled to hear how smooth the experience was for you and that texting made it easy to get questions answered as they came up. It’s great to know the Fuji was straightforward to assemble and that you’re loving it so much. Hearing that it’s the best thing you’ve bought for yourself truly means a lot to our team. Thank you for choosing Peak Saunas and for sharing your experience.