Peak SaunasReviews of peaksaunas.com

There are two things that were not correct when I assembled the sauna. There’s no way to connect the seat to anything. More importantly, the screws to attach the red light were incorrect.

Purchased my sauna Feb 28 with the expectation of May 15 delivery. The team updated me irregularly on progress until I received a message from CEVA logistics in early August. I selected August 14 for delivery; left work to be sure I'd be home for delivery; nothing. That afternoon, I checked Ceva's website - they indicated Aug 21 for delivery. I changed it to Thursday the 20th. Took that afternoon off; nothing. Checked CEVA again - Aug 21 scheduled. Called Peak, called Ceva. Apparently, CEVA decided it was going to be delivered 8/21 whether I wanted that date or not - no clue why they even give you a choice if they decide when it was to be delivered. Oh, and the Sauna was actually in my area on August 14. I was furious, lost an entire of day of work. Don't use CEVA for delivery.

Nice looking product but doesnt heat up to actual temperature stated

While the customer service team has been great, I have an unresolved technical issue with my sauna and no clear path to if/ when they will fix it. This is going on 6 weeks now.