Regina “Gina” A.
PayRange outshines Dexter Pay
I used two laundry payment services in one day PayRange being one and Dexter Pay being the other. Through no fault of PayRange I wound up needing a refund on the funds that I had preloaded onto my PayRange account. I found the phone number to contact PayRange on their app and detailed instructions on how to request a refund. After 4 hours with immediate courteous responses from PayRange, the funds were back in my bank account. Dexter Pay, on the other hand, took the money that I preloaded onto that account and then instead of using it to pay for my washers withdrew additional money out of my account. When I tried to contact them about refunding the money that I preloaded, I couldn't find any customer service contact info. I finally did find a number after searching Google but when I called it I only got a voicemail telling me to leave a call back number. The next morning, after PayRange had already refunded my money, Dexter Pay sent me a text message saying my funds would not be refunded. Thank you PayRange. You outshine your competitors.


