PayRangeReviews of payrange.com

Please know that this company makes you load $25 at minimum to their app, once they have that $25, you have to “email” and beg for your money back. If you don’t use or need the washing machines anymore, they will absolutely not give you funds back! Beware of companies that have low standards and only care about the bottom line, hoping that you won’t use the full balance and they can force you to lose $22 or use their product, which I will now never use again based on shady business practices and less than caring or helpful customer service. They seem great when you haven’t deposited funds yet but the back end is a joke! Go get cash and exchange to quarters, it will save you time and hassle if you use this for washing machines.

Outstanding !! Fabulous !! Fast !!! and Clase in it’s own !!! My apartment complex changed the washing machine company to ‘ WASH ‘. I have a balance on Pay Ranch. I followed the instructions and sent an email. Within minutes, I got a response from Jen P to say that she has processed the refund and it will take 5 to 7 business days . The speed at which they do things are incredible. Thank you. Thank you.

Decent device HORRIBLE customer service. They refuse to talk to a customer via phone. Their email replies are pre written generic replies. DO NOT use this company or you will be disappointed!!NEVER AGAIN!

2025 May 17: Unlike many negative reviews here, I had a good experience with the support from PayRange but I also did not have any hardware or technical issues. I mistakenly enabled the wrong machine and sent a problem/issue email for that transaction. It was only a $2.00 mistake and I didn't expect a refund since it was my error but it was credited back almost instantly.

Stay away from a corrupt company. If something goes wrong with their equipment and you need help, they don`t care. They took your money, and you are on your own. I called over 10 times, and sometimes, they will call you back 3-4 days later with an UNKNOWN number. If you email about the problem, your email will be returned as undeliverable. Look for other options if you like your money.

Scam Alert! At the Best Western hotel in Zion, UT and needed to do laundry. Followed instructions and added $15 on the app via credit card. Could not get QR Code to work. Maintenance man came and he too could not get it to work. Went to lobby and got $12 in quarters. Tried 3 different times to get a refund. No responses from PayRange. Hotel said they could not help me. Do yourself a favor and don’t use this crappy system.

Payrange machine not connecting paid for washing never received twice as well as funds not credited to account. all I ever got was an apology from customer service with out resolution.

I would never recommend anyone for using this website to pay for any machines that is situated inside the facility. Without my authorization my card was charged twice and upon requesting and asking for a refund , they couldn't refund. I had to email them every day regarding this matter but no solution came out . They hesitant to return the money . Very poor customer service experience I have , not asking anyone to use this money . Very disappointed. I was charged twiced.