PayRangeReviews of payrange.com

In all reality it's a negative 5 star rating. This company should be band from the market! Not only do the machines fail to work a lot.. but the system they have is run by nitwits.. ! By system I mean , A I communication ( which can't communicate with anyone ) to not even knowing where there machines are located.. also getting a repair man out to fix it ( again ).. EVERYONE LET BAND THIS COMPANY FOR EVER...

The added cost is bull, I can barely wash my clothes because of the cost and to add more money to the price is wrong. I guess I will just wash my clothes in my bathtub.

I agree with the woman whp said she'd give PayRange zero stars if possible. Why osn't that possible. I had to go for more than a weekend without washing after going down 13 floors and loading the machine, not to mention the Clorox that was added. The app did not work. The building sent maintenance the following week, and he discovered it was the app, not me, that was the problem. Now, I'm on week three of NO clean wash because the app refused to let me change my payment method. Not to mention the two times I accidentally hit the amount to wash rather than the amount to dry. This has been an issue since PayRange was installed in our building.

BEWARE: you are required to preload funds before using and this company will not refund your money.

If I could give this company zero stars, I would! They give you a runaround for a refund for their broken machines. Terrible service! There are multiple days of refunds not received.

I moved into a senior apartment that has PayRange in the laundry room. I tried setting up my account and debit card to load money onto. The app would not take my card. I tried numerous times also using my bank account and Google pay, nothing was accepted. My card works everywhere else! Emailed back and forth with Erica B and they came to the conclusion that it's my banks problem. Now I have to take an Uber or Lyft to get quarters. I have trouble walking far so a bus would be difficult. It would cost me $15-20 round trip just to get quarters! It's a lousy app. No wonder most everyone in the building uses quarters.

Pay range take of my car 70 dolars for six loads on laundry room here in edison village nj they dont want to refund it never again dont use this app is THE WORST!!!!!!!!!

Horrible and dishonest customer service. Not recommended