PayRangeReviews of payrange.com

STAY AWAY!!! App takes your money but machines don't start about one-third to half of the time and the support team DOES NOT REFUND. I would give them a minus 5 stars if I could.

I was using it in my complex but there isn’t any WiFi or internet! I had to get a credit card to use the machines! I would go to the kiosk and enter as guest and when I was down I logged out! Since September 6 I haven’t used it but I am being charged for 7 transactions. My credit card was locked so I canceled my card, got a letter stating the cancellation but still more transactions are being done after the cancellation! No phone number to call this company

machines never get fixed. have wrong numbers so theres mutiple washers 11 and bluetooth range is really bad.

I signed up for an account and deposited $25, immediately after which my account was deactivated. Upon contacting support I was promised this would be fixed within 24-48 hours. It has been over 48 hours and my account is still inaccessible. This is theft, and seems like extremely illegal behavior. I will be escalating.

Pay range robbed me of 150 over several charges. I got confused because I was playing cards on my phone and figured it was related. Amex sent money back to my card temporarily but just now there's a new 2.25 charge. This one from pay range directly. The 150 is via pay pal. Plus I had money on the app but lost it. Pay ranges response was to act retarded and blame me saying did I have another account or someone has your card. I'm really angry and upset. The other thing is I don't even have my amex card on file with them. I have an expired visa on file. And I'm still getting charges

This app is the worst. They dont process the refunds in time. I have a open refund from March & they havent even sent me the money yet! I cant make another request till they give me my refund from March! I cant get ahold of anyone! The email thing takes forever. Its just bad. Now I haveto haul my wet clothes to the laundry matt cuz im not using another machine of theirs here . I want to close my account and get my remaining balence back to my card. Do not use this please go to a laundry matt because they {laundry matt} will not only will give u refunds on spot but they also check their machines more frequently.

On July 25, 2026, Saturday morning I woke up and checked my bank account, which I always do the week before I pay rent, to make sure my balance is healthy. I had deposited $800 in cash on Friday. When I checked my bank's online app, I saw four ATM/POS withdrawals of $100 apiece from PayRange, a company I knew nothing about. I live in West Virginia and this company is HQ'd in Portland, Oregon. The withdrawals took place around 3-5AM in the morning while I was sleeping. I did a little research and found 65 complaints about this company on the Better Business Bureau website and learned this company loads up laundrymat cards with funds, generally in the $5-$20 range. Most of the complaints reflected little "ripoffs" of small amounts like this. I am dealing with $400 in ripoffs from a service I don't even use. I have no explanation for what happened other than the fact that PayRange is doing internet thievery and is a site you cannot trust. It put my ability to pay rent in jeopardy with these transactions. Fortunately, my bank could see this was out and out fraud and gave me a credit for the amount PayRange STOLE from me. I hope this company either gets slapped with huge fines for what they are doing to harm consumers, or it shuts down from horrible business practices. It's white collar crime day in and day out until accountability comes to pass.

Horrible customer service they’re greedy