PayRangeReviews of payrange.com

I wasn't sure about having to use an app at first, but so far, the service has been great. It's much more convenient than getting quarters and putting them into a machine. Recently, the dryer I was using shut down unexpectedly (lost power -- no idea why). I contacted PayRange, and they not only sent me a refund very promptly, they also notified maintenance to repair it. It's easy to use, saves time and effort, and has good customer service. What more could you want?

I cannot recommend Adam highly enough! For the past two years, our laundromat has been struggling with a frustrating compatibility issue between our PayRange devices and ESD card readers on our dryers. We couldn't find a fix anywhere until we connected with Adam. He truly went above and beyond for us. Instead of just trying to troubleshoot from afar, Adam came out to our laundromat in person to assess the equipment. He took the time to deeply understand our specific setup and engineered a completely tailored technical solution that finally got the PayRange devices and ESD readers working seamlessly together. After two years of headaches, having this solved is a massive relief for our business. Adam is incredibly knowledgeable, dedicated, and provides unmatched customer service. We are so grateful for his hard work and expertise. If you need a brilliant problem solver who will genuinely go the extra mile, Adam is your guy!

Being entirely new to such technology for our laundry systems at our apartment communities can be a bit intimidating. The payrange team patiently worked with us to help get us up and running. The software interface is intuitive and comprehensive. By the time we had worked through a couple systems, we had it down. It is so much better than what we had, (card readers) but their system allowed us to use both so we could continue to service some of our more elderly residents who would not likely ever download an app. Special thanks to Tony, Ian and Christoph for jumping into the fray when we needed it! MH

As the major player of an industry in-transition, Payrange put customer service ahead of profits, going out of their way to service the needs of a small operator who didn’t fit their typical customer profile. Instead of relying on ai, real people rolled up their sleeves and found real solutions, leaving their contact information for future needs.

We implemented PayRange in our store about 2 years ago. Their strong customer centric technology has meet our business and customer's needs. Their patented Bluetooth technology is fault proof and works great with all our machines. Their Blue key product combined with the kiosk option gives customers the ability to pay via card and their app. PayRange is the only solution in the market that helps laundromat owners shift to accepting card payments in their stores at a reasonable cost. Their customer service is great and the ROI has been very positive for our store. We are happy to support a local Portland company and intend to do business with them for a long time.

I was needed help to diagnose a problem and payrange was right there to help. Top of the line customer service. Great follow up and follow through. 10 out of 10 service. Ive alway been a fan of the payrange product and now im a fan of the customer service as well.

Have had payRange for over two years have had zero issues with the product have had great service customers love the option to pay with PayRange

I called for help with installing the PayRange on washers and dryers that have a card reader installed. I wanted to have both payment sources run simultaneously. The Tech that helped me set up a zoom meeting with me while I was onsite and he determined I needed an additional harness. Later that day I received a follow up call to confirm the correct harness was being sent out. The support and engineer team was excellent with following up and making sure that everything was working, even on the weekend