Hannah M.
Stupid
Stupid. They wont refund my deposit because its been past 90 days of me searching for a machine close to me as i did it while traveling, and the machine failed to connect then. Dont bother. Use cash.
PayRange is listed under Administration & Services.
PayRange (payrange.com) has 138 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
138 approved reviews, newest moderated first
Hannah M.
Stupid. They wont refund my deposit because its been past 90 days of me searching for a machine close to me as i did it while traveling, and the machine failed to connect then. Dont bother. Use cash.
Linda L.
I added $3.50 to payrange for my son to do his laundry. Somehow it took an extra $100. I've been trying to get a refund since December 23. I've called and left Several messages.Emailed them several times m I'm sick of them! Completely ignoring me!!!
Janet B.
On my app that I downloaded for Pay range. It says buy now pay later since Im a loyal customer I have tried everything to get this feature. I've e-mailed Pay range many times to get the same response which does not help me at all either it's false advertisement for them to post that in the app. or they just don't care about their customers or it's both either way that is not how you treat your loyal customers !!
Patrick S.
I was overcharged, but after submitting a complaint they refunded my money, so I am happy about that. The app still has unnecessary intrusive ads and is not that pleasant to use.
Yavuz C.
The system works well on 20 machines in our resort for over a year now. Good reporting and timely payments. Fees are reasonable and modules are reliable (except the user errors). We ordered 2 timer modules over a year ago. At the time, their website said it had 6-8 weeks lead time. It still says so, but they are not able to ship these units for 11 months now because of their supply chain issues. Knowing the problem, they still keep accepting orders with the same 6-8 weeks notice. Update: the module is not available anymore so we had to build ourselves for dryers with mechanical timer. They let us use the payment for other modules.
Charmaine H.
If I could rate this business zero I would. This is what they are a big zero. Take people's money. Imagine all the dollars they steal from each customer. The refunds nott completed. I don't care if its 50 cents its my 50 cent I work for not Pay Range. The laundromats need to stop using there services. The customer service line is a big joke. They don't return emails. I am starting to wonder are they robots like the chat. The first time I used their app I used the wrong machine and got refunded. This last experience the machine said one price but the app took more money than what the machine stated. I requested a refund and was advised I would get a 1.00 back but instead they azz took my 1.00. I reached out to them several emails and no response other than someone is working your request. They will never get another dime like my place where I live at the machines are garbage
John
Thanks for ruining laundry. May god have mercy on your soul
Joanne S.
These people are rip off city. I lost $20 in their machines, contacted them 6 times, reported them to the better business bureau and they didn't even respond to them. Hopefully businesses will stop using this despicable company