Robert P. K.
CLOSE YOUR PAYPAL ACCOUNT NOW
CLOSE YOUR PAYPAL ACCOUNT NOW! Disturbing things are going on with PayPal. Based on my experience, and their one star rating looks to be accurate. I went to cancel my account and was caught in an endless repeating loop of not bring able to do ANYTHING. This was so disturbing that I contacted my bank, three times, to see how I could get their fingers out of my bank account. They told me they couldn’t unlink my account, but to monitor it and they would reverse the charges. I finally got through to a customer service representative, only to have my call “dropped” a total of 8 times. I told the 4th rep I would file a complaint with the FCC if my call got “dropped” again. This smacks of employees being penalized if a customer is lost: ie, CUSTOMER RETENTION SPECIALISTS. Apparently they not penalized for “dropped” calls. These are signs of a company in serious trouble. If they don’t close my account by tomorrow, my next stop is the BBB, their state Attorney General, then the FCC, and I think I’ll do some FaceBooks posts too. This lack of customer service is completely unacceptable. Tell your friends!



