Paymentwall Reviews | Read Customer Reviews of paymentwall.com

Paymentwall Reviews | Read Customer Reviews of paymentwall.com

Paymentwall reviews

270 approved reviews, newest moderated first

Diogo Filipe Ferreira Alves M.
Mar 15, 2026
P-10277967
For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account number or the number to make transfers? i sent u both just incase. please reply me there and here incase you see the details, becauze i cant see some of ur replies too.
Response from PaymentwallMar 16, 2026
Hi, We’re sorry to hear about your experience and understand your concern. Our team reached out on March 12 to confirm the bank details needed to proceed with your refund, as we still require some additional information to complete the process. Please reply to our current message or contact our support team so we can proceed with your refund as soon as possible. We appreciate your patience and cooperation.
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Jason L.
Feb 18, 2026
P-10333341
P-10333341 Fast reply and rectify of problem is quick too. Cs is very professional compared to all others that I have encountered. Keep it up!! Thanks again!
Response from PaymentwallFeb 18, 2026
Thank you, Jason, for taking the time to share your experience. We’re happy to hear our team provided helpful and professional support!
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kuat A.
Feb 2, 2026
support team is suck
support team is suck, i request refund because the service i buy goes down after 24 hours purchase. the website changed the domain. i buy 30 day service but only usable for 24 hours. they decline the claim because i use all credits. after 24 hours make payment. wow.
Response from PaymentwallFeb 9, 2026
Thank you for sharing your experience. We reached out to request additional details to investigate your case but haven’t received a response yet. If you can provide your transaction ID or the email used for the purchase, we can review it on our system and determine if a resolution is possible. We appreciate your feedback, as it helps us improve our processes and services.
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Chansopheaktra S.
Jan 22, 2026
Love the service and good customer care
Love the service and good customer care
Response from PaymentwallJan 22, 2026
Thank you for the positive feedback, Chansopheaktra. We’re delighted to know you had a great experience with our service and customer care.
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Matheus G.
Jan 14, 2026
A Special tanks to all!
Wanna give a special thanks to all people involved into my processed, they are very kinde and responsive, to solve all problem, it took some time, but in the end, all good.
Response from PaymentwallJan 20, 2026
Thank you, Matheus, for your kind words! We’re thrilled to hear that our team was able to assist you effectively and make your experience a positive one. Your feedback is greatly appreciated!
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Dominique A.
Nov 26, 2025
fiz a compra de dois e pin pela e mint…
fiz a compra de dois e pin pela e mint com a paymentwall como intermediadora 11/23/2025 2:46 PM w355787426 e 11/23/2025 2:38 PM w355787181 no total de 200 dolares e a mesma nao entregou os pin nao compensou o pagamento para a mint mandei mensagem no suporte eles nem se quer olharam o email, eles entraram em contato comigo depois do post entretanto nao resolveram o problema mesmo enviando os comprovantes de pagamentos
Response from PaymentwallNov 26, 2025
Olá Dominique, Agradecemos por nos informar sobre isso e lamentamos muito o inconveniente. Entendemos o quão frustrante é quando um problema de pagamento impede o recebimento dos seus PINs. Já respondemos à sua solicitação e estamos trabalhando com urgência para resolver o problema o mais rápido possível.
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Cameron Y.
Nov 25, 2025
They took forever to respond to my…
They took forever to respond to my emails to appease a "fraudulent payment" and now after three days I can pay and the transaction has been processing for a full day. They are very slow.
Response from PaymentwallNov 26, 2025
Hi Cameron, Thank you for sharing your feedback. We understand how inconvenient the wait can be and appreciate your patience. We’ve sent you a message through your recent ticket. Your feedback helps us improve and means a great deal to our team.
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Andrew
Nov 19, 2025
They never clarify the amount of 10%…
They never clarify the amount of 10% reserves and never pay it out So their commission effectively is +10% more than what they tell you
Response from PaymentwallNov 26, 2025
Hi Andrew, Thank you for sharing your feedback. We understand how concerning unclear information can be and appreciate you bringing this to our attention. We’ve looked into the details you provided but were unable to locate any matching profile. You may want to double-check whether you are referring to Paymentwall or possibly another payment service, as it may be a different provider.
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