Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
paymentwall.com
Website
paymentwall.com
Category
IT & Communication
Location
San Francisco
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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These guys are not scummy per say but are down right slow. They took forever to review my case as they marked me for fraud. Then I kept getting hit with fraud because they do not like how my CC company allows me to make proxy cards so that I do not have to give games my real card information. Shocker. Anyways since 5-23-25 they marked me for fraud three times. THREE. Both times saying well they can not prove it is my card. Makes me feel like they do not want my money. Not to mention I have sent the same items every time and every time they are like it should work but you may have to do this again if you use a different card. I am a younger 20s person in the US I will have many cards whether it is smart are not is for me to deal with later.
They also sent me a broken link to review them which made me more frustrated. News flash tho angry people are really good at finding things.
AH
Adam H.
It took some time
It took some time, but it eventually got fixed. So thankfully, i'm able to buy stuff
CC
Caleb C.
I get wanting to be secure however it…
I get wanting to be secure however it took me sending my information 3 times before it said my card was verified… but I’ve already used that same card for other purchases so what’s the issue
ST
stephan
today 05/10/24 all went quickly and…
today 05/10/24 all went quickly and very good
but it was unfortunatly that it did take long before all get sorted
but glad it did and want to thank the team
VD
Vitalii D.
Beware of Paymentwall: A Cautionary Tale of Unfulfilled Payouts
Update: I received the payout on 24.11.2023 after two years of communication with them. I must state that they are not scammers and will ultimately make your payout. However, the Paymentwall team needs to fix their financial relations with their customers as it is frustrating that payout takes such an incredibly long term.
I feel compelled to share my extremely negative experience with Paymentwall, hoping it might prevent others from facing similar frustrations. For over two years, I've been struggling with this company to receive a payout that was rightfully mine. The process has been nothing short of a nightmare.
Initially, they assured me that the payout was processed, but to my dismay, the funds never arrived. Repeated inquiries were met with the same response: they claimed everything was sent from their end. This dragged on for three agonizing months. When I requested concrete proof in the form of an MT103 transfer document, what I received was a shoddy PNG file filled with random numbers. My bank manager confirmed my worst fears: the document was a blatant fake, and no such transaction ever existed in their system.
It's important for potential users of Paymentwall to understand the risk involved. My case, inquiry #873962, opened on October 28, 2022, is a testament to their inefficiency and possibly dubious practices. As of now, they have failed to process the final payout. This experience has left me not only financially strained but also deeply disillusioned.
In conclusion, I urge extreme caution if you're considering using Paymentwall for your transactions. Be prepared for the possibility of not receiving your money. It's a risk that, in hindsight, I wish I hadn't taken.
Response from PaymentwallNov 25, 2023
Hi Vitalii D,
An error due to an incorrect beneficiary name was encountered during the initial payout resulting in it not going through successfully.
This has been rectified by shortening the beneficiary name and having resent the funds. The bank slip was sent through your ticket #873962 for your reference.
The funds should arrive within the next 7 business days from the transaction date which is 24-Nov-2023. In case you still do not have it after the said time frame, let us know through your ticket so we can help you resolve your inquiry.
MP
Mati P.
1 week wait after 1 month wait
Does the work but support answer time is awful.
Response from PaymentwallMay 22, 2023
Hi Mati,
All of your uploaded documents are already approved. If you have any questions about payouts, contact [email protected] or open an inquiry inside your business account.
DF
David F.
They don't evaluate before installing the system.
It's a waste of time if they don't give the approval process without setting up the website.
Response from PaymentwallJul 22, 2022
Hi David,
We tried locating your account but, we could not find any match. You may visit our Frequently Asked Question section to know more about our services https://www.paymentwall.com/support.
If you already have an existing ticket with us, you may reply to the same email thread should you have further questions.