alexpoirier1991
pitiful and arrogant customer service
they refused my merchant account telling me: Our decision is based on many factors because we have certain criteria to take into account in our reviews. I have asked them 5 times what factors they considered in denying my access so they could correct the issue and reapply, but they keep repeating the same answer: Our decision is based on many factors because we have certain criteria to take into account in our Comments. Their customer service is lousy and unhelpful. I had to give them a bunch of personal information that they used who knows what. I simply abandoned my application at their payment gateway. Don't waste time with them.
Response from PaymentwallJun 3, 2024
Hi Alexandre, We have located a sign-up account that wasn't completed 6 years ago. Could you confirm if this is the account that you were referring to? You may send us an email via [email protected] to clarify your concern.




