Nicole
Great customer Service and user…
Great customer Service and user friendly.
Response from PaycomNov 21, 2023
We're happy to hear you're enjoying our service and product, Nicole! Thank you for the 5-star review!

Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Nicole
Great customer Service and user friendly.
Response from PaycomNov 21, 2023
We're happy to hear you're enjoying our service and product, Nicole! Thank you for the 5-star review!
Kevin S.
Horrible company. It took us 6 months to get converted to their crap software. They can maybe handle a simple payroll of 3 people with no job costing. Run as fast as you can from this company. A wanna be player in payroll field with no clue! I have over 25 years with many different platforms, this is the worst ever. Zero stars!
Response from PaycomNov 21, 2023
Your described experience does not align with Paycom's standard. Our company's mission is to simplify HR and payroll processes for all our users and businesses of any size. We'd like to learn more about your review and experience with Paycom. Please contact us at [email protected].
M. L.
I have noticed that using Paycom is very easy to navigate. We are always learning ew tings with Paycom and the team sent to inform us are very good at providing the new information.
Response from PaycomNov 15, 2023
We're thrilled to hear about your positive experience with our team and product! Thank you for your partnership and advocacy!
Harvey G.
Great service and timely responses — I highly recommend Paycom
Response from PaycomNov 14, 2023
Thank you for the 5-star review, Harvey! At Paycom, outstanding customer service is our top priority. We are happy to hear you are having a positive experience.
Sarah F.
It was a rocky road to start but once we got everything updated and going, it has been wonderful. I like that all documents can be put in Paycom, Customer Service is great and payroll is easy to complete.
Response from PaycomNov 14, 2023
We're happy to hear our product is simplifying your payroll needs, Sarah! It's also great to hear how our team has served your organization. We're grateful for your feedback, and thank you for your partnership!
Josh B.
The sales engineers and customer support teams that I've worked with are all very knowledgeable of the product and were all very willing to help teach me how to use the tool. Every question I've asked has been answered thoroughly, accurately, and with a quicker response rate than any other company I've worked with. The tool itself is fantastic. It was clearly built with customer usability with nearly all use cases of the tool feeling simple (which is a hard task to achieve with software development). It's also clear that the entirety of the tool was built in-house as opposed to pieces being purchased from other software companies and poorly integrated into the product (as is the case with many payroll tools). Overall, great software, and a company that cares about their customers.
Response from PaycomNov 13, 2023
Thank you for your kind words, Josh! We strive to build positive relationships with our clients and demonstrate our mission to deliver an outstanding product and customer service experience. We're glad to hear you're experiencing just that! Thank you for letting us serve your organization. We're grateful for your partnership.
Raelynn B.
I enjoy using the Paycom app for easy access to documents, troubleshooting, and payroll tracking.
Response from PaycomOct 31, 2023
We're happy to hear you are enjoying our product, Raelynn. Thank you for the 5-star review!
Emma S.
It’s great!
Response from PaycomOct 25, 2023
Thank you for the 5-star review, Emma!