Mina K.
HORRIBLE
HORRIBLE. they didn't get our payment to the IRS and we received a nonpayment letter adding interest and penalties to our payment. cannot get through to customer service. INSANE
Pay1040 is listed under Accounting & Tax.
Pay1040 (pay1040.com) has 60 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Mina K.
HORRIBLE. they didn't get our payment to the IRS and we received a nonpayment letter adding interest and penalties to our payment. cannot get through to customer service. INSANE
Ruth B.
You cannot reach them, they never answer the phone, when i tried their online form - it bounces ! The should not be an IRS approved company. I need help, our payment has not been applied to our taxes.
Dan G.
These people do not respond to questions. I used them on 4.7.2024 and they charged my taxes twice to my credit card. I just went online to follow up again after I submitted my question on their site I receive a message on my email that the message was undeliverable. These people stole me. I want my money back.
Krn G.
Made my payment with them on april 15 at 12am and on my irs account it says that the payment was made on April 17, 10 days later it still says payment pending on irs. Worst service no answers or reply from email. Avoid at all cost!. Wish i checked all this review before using but irs recommended me them soo this is ridiculous.
Sarah Connors C.
ZERO stars! This is the worst experience. The IRS still hasn't credited my 2021 tax payment made through Pay1040.com on 4/17/2022. I am not sure how it is they managed to mismanage this many tax payments judging by other reviews. I will NEVER use this site again.
Shauna B.
Very easy to use, couldn’t recommend enough. Made the payment for US federal taxes from the United Kingdom, got a confirmation email and reference number immediately after payment. Then the following day I got an email stating that the IRS had received and excepted the payment and I could see it on my IRS account. Delighted with how quick and easy it was to use, it made it stress-free to pay taxes from outside of the US.
Cindy T.
I would leave 0 stars if I could. I paid my taxes through this company which was on IRS website as authorized to take card payments. Paid. The payment cleared Jan. 18th get a letter in the mail saying IRS hasn't received payment and that they are going to levy against me. No body at Pay1040 will answer emails or phone. IRS says nothing they can do. They didn't receive. Payment. It's their own sponsored company on their own site. So you would think it's better them two not me. They are demanding their $1100 and now I need to file fraud charges on my card. Such BS. I love paycheck to paycheck. Here let me just pull another $1100 out whatever organ I can sell..
Annette C.
never use this company they will lose your money !!!