Pay1040 is listed under Accounting & Tax.
Pay1040 (pay1040.com) has 60 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Sam N.
I tried to pay my taxes through them. They took my money but I received a notice from the IRS saying it was never paid. Their customer service system hung up on me ten times before putting me on hold for over three hours... I will NEVER use this service again.
Danielle
I paid my taxes through Pay1040 on 17 April 2023 and got the confirmation email. About 2 weeks ago I got a payment notice from the IRS stating they never received my payment. I contacted the IRS and they said they could not find my payment so I should call Pay1040. I tried calling them 5 times, being on hold for over 30 minutes without someone trying to help or just put down the phone. I filled in a form on their website for them to call me and got a message stating they will be in contact after 24 hours, it has now been 72 hours and still nothing
Consumer
I got my tax payment to go through. It was properly credited. Could not set up an account. Could not reach anyone for customer service either by phone or e-mail. It appears they are willing to render a service but only if you can get it to work. It took a few tries to get the payment to go through. It's clear the company has no concern about customer service.
Emily J.
DOESN'T WORK: HR block uses this service to send estimated tax payments however the pay1040.com doesn't create any receipts, and so none of the thousands of dollars of estimated tax payments are registered by the government, effectively blowing money into the wind. When creating an account as advised by HR block, none of the past transactions are visible, though the money is gone from the checking account.
