Pay1040Reviews of pay1040.com

Absolutely the worst. No customer service whatsoever. IRS screws us again! Do not use this system!!

It has to be the worst system. The website is a disaster - nonfunctional for anything other than making an immediate payment. The phone system is even worst. There is no one home.

I made an IRS payment of $5,000 with my credit card through Pay1040.com on 4/12/25. Thank God I took a screenshot of the confirmation, even though I doubt it will help me. It is 5/18/25 today. I logged into IRS and they do not show my payment. I tried to log into my Pay1040.com account and they said for security purposes, starting in 2025, existing users need to create a new account with the same email address so that will link with our prior payment history. I did that and it shows ZERO payments. I am livid!! Our accounting gave us a link to make payments and I chose this one so I could use a credit card. What a scam!!! DO NOT USE THIS WEBSITE!! Has anyone gotten their money back??

A second unauthorized payment to the Dept of Treasury was made with my cc via Pay 1040. I don't know how they got my information , maybe from the Dept of Treasury I don't know because it's impossible to get through to the Dept of Treasury. The system is broken. I tried to get Pay 1040 to reverse the unauthorized payment because it was an overpayment amount for my taxes as well as being unauthorized but they said they could not help. i ended up having to dispute this amount with my cc company.

I used pay1040 this year, it was new to me and slightly scary, but then I realized the IRS must trust this service and get taxpayers’ money from pay1040 or IRS won’t use them anymore. The most nerve wracking part was not seeing the money I gave pay1040 on my IRS online account for about a week, which is normal as stated in their payment confirmation. My bank showed “US treasury” as the transaction instead of “pay1040”, I felt that was reassuring, because the government was getting my money and pay1040 was only getting a processing fee. I’m only giving this service a 4 rating, because I didn’t get an email notification when I give pay1040 my money, I saved the payment confirmation page as a pdf because I had a feeling this issue could happen. Anyways I want to get on trust pilot and give an honest review on this service.

WARNING*****I paid my taxes through Pay 1040 on March 25th 2025. As of today, April 25, 2025the IRS has yet to receive my payment. They are now adding late charges!! NEVER USE THIS WEBSITE!!!!

This is a scam. They have no one to talk to, only a form THAT DOES NOT WORK. I would never use them. If you have a problem with them you're on your own. I wish they will call me on this so I can talk to them and give them some advise. Do not do business with them, go directly to IRS.com to make your payment.

I thought I was using the Intuit/Turbo Tax site but found out later it was this site. Pay1040 charged me over $268. Avoid the company like the plague.