Sherif M.
Not the best experience
In April, I paid my taxes through pay1040. However, in June, I received a notice from the IRS stating that I still owed the same amount of taxes, along with penalties and interest. I attempted to contact pay1040's customer service, but couldn't reach anyone as it seemed fake. Desperate for a solution, I reached out to the IRS, but they couldn't help me since they had no record of receiving my payment, and the confirmation number provided by pay1040 held no significance to them. After some persistence, I managed to contact pay1040 through the email address billersolutions.pay1040(at)fisglobal.com. They responded and assured me that they would resolve the issue with the IRS. Today, I checked my IRS account and discovered that the payment was finally reflected and credited.