Pay1040Reviews of pay1040.com

Scam. Do not use

Worst ever do not use go directly to irs.gov I paid my taxes in full on 10/6/25 I’m getting letters from irs stating no payment received as of 1/5/26 DO NOT USE

Charged me 2.89% [Paying by commercial credit or debit card] instead of 1.75%. I paid with my Chase Freedom credit card --- a personal credit card. They did show me the fees, but I didn't use my calculator and clicked 'OK'. My mistake. Don't be a fool like me. ACI Payments charged me 1.85% which is the fee for using personal credit card.

Absolute worse service I have ever experienced! No customer service and messed up my tax payment

Confusing, user-unfriendly website. It allows scheduling only ONE single future payment, and only for current year balance. Estimated payments cannot be scheduled in advance (which should be a must of any payment system). You have to enter all personal info, address, email, phone, DOB, SSN, etc. for every single payment, as the site doesn't retain this information (it only retains your credit card info). If you have a problem, online messaging is useless - they just tell you to call. It's an absolute shame the IRS partners with this company.

They charge an outrageous amount to process your payment. It is in the fine print but, you would never see it. Rip off.

Tried to simply pay off my remaining balance on a payment plan. This page led me to a number with some idiot blasting off different instructions every five seconds, with none of them having anything to do with what I was trying to seek information about. When I tried to write in the provided "contact us" page, the box demanded that I put in 500 characters and then didn't allow me to submit anyway. During Covid, I became completely solvent and my payment was lost and when I showed the IRS a cancelled check for the exact amount I was told "Oh, that was for the year before." Right. The exact same amount. My tax guy said, "Just pay it. It's Covid and they are making a lot of mistakes." So I did and that didn't work. Try calling the IRS to try and straighten that out. I'm just trying to get this nonsense behind me, but they seem to not want to explain a way to pay my stupid tiny balance and move on with my life. And this site is no help with that at all.

My ID me balance was supposed to be paid out via Pay1040 by the authorities in the USA. I've been waiting for the payout since April 16, 2025. The financial regulatory authorities in the USA are no longer functioning! There's no help from the responsible authorities. The authorities only respond with standard emails or don't respond at all.