PawsionateReviews of pawsionate.com

The website is so easy; the artwork is adorable.

This company seemed suspect from the first contact re order. No realistic contact. Delivery 4 days overdue and no knowledge regarding any future delivery

Great quality very colorful beanie with myself and my fur dog.

Could not locate my order and no conformation email was sent. Evidence of payment via credit card was insufficient. Then the order arrived and the item looks nothing like the item advertised and is of the poorest quality. Dispute raised with credit card… AVOID!!!

I ordered a gift for my son, who is autistic, but loves his two shelties. So with his birthday the week before Christmas. i am sure he will love it and wear it all the time.

Never again. I ordered a very special Xmas decoration and paid £23 for it. The item did not get delivered. I have sent over 40 emails and only 4 have been answered all saying the same thing check deliver address. . The Chinese company that makes/delivers have no customer support. They said the item was delivered. It was NOT. I have tried everything and still nothing. I told them I didn’t want to leave a bad review as maybe it was a simple error. But it has now been 5 weeks and nothing I asked for proof of delivery and nothing. I have proof of everything I had said.

Received a "sweater" as a gift. The print quality was horrendous compared to the listing image. The material isn’t clearly described—the label just says “soft material”—and it’s so thin you can literally see through it. The listing claims the image may differ due to lighting, but it’s clear the product image is AI-generated and pasted onto a generic model, not an actual photo of the product. Very misleading.

Extremely poor quality. The overall quality of the top I ordered is nothing like the photo on my original order. The material is thin, see through and the colours are feint. So disappointed. I emailed them to complain and ask for a refund and got an email back saying it was an automated reply and there was no email contact with this company. Extremely poor customer service for complaints too.