PawsionateReviews of pawsionate.com

easy to place the order had to make some changes on it , great response by the team fast shipping , great product ! overall a great expérience !! thank's

Good product selection and fast easy ordering website easy to navigate.

The item took a long time to arrive not a major problem but when it arrived it was incomplete (no lighting mechanism) so I made a complaint which has been pretty much ignored apart from them asking if I wanted a replacement or a refund, I asked for a refund but have heard nothing since!

La min beställning den 26 november. Lovad leveranstid 6 december på deras hemsida vid köptillfället. Fick nytt leveransbesked. Nu lovades det den 11-16 December. Den 18 kom nästa besked att leverans skulle ske om 3-7 dagar. Riktigt dåligt.

The product I ordered was just OK at best but very much over-priced. The rest of the purchase process was very poor. I received daily shipping "updates" which were totally useless. There were also a series of inane "progress reports" that were a complete waste of time. I will never place another order with Pawsionate.

Very poor shipping , my order has been waiting to be delivered to the USPS office for 11 days and no updates on why.

The blanket was exactly what we expected, and so soft! Delivery time is what we expected, but the wait was worth it with all the great emails - so funny! We will definitely order from Pawsionate again!

Purchased a travel mug for my wife. After 4 weeks the flippy lid broke off. Plastic splintered and it was done. Contacted customer service and they despatched a replacement. 8 weeks later after very light and infrequent use the replacement is starting to splinter. Sent photo off and the reply was ‘it basically must be me’ and they’ll send another but no more! I replied to say it cost me over 25quid so there is a fit for purpose clause in uk. Rated a 3 as cup is great just no chiffon good if you gonna wear ur coffee. I’m reluctant to purchase anything else. Updated is customer service will not supply replacement lid for faulty replacement they sent 9 weeks use average 2x a week. 18 coffees. Not good. Chasing through credit card was actually £30 and change. Wouldn’t normally bother but their lack of empathy for my wife’s failed gift proper riled me. Proceed with caution- I can’t be the only one